It's all about the Food!
905-665-7575

(284 and counting…)

Roger, Kamla, Christine and Andre writes:

…Just to say we have been dining at Chatterpaul’s about 3 times a year for the past 8 years and each and everytime we are so thrilled with the atmosphere, the staff and of course the food. Penny is such an awesome host (she took the time to look up a wine on the Internet that we were asking about – and on a busy Saturday night…OMG). To see Penny really completes the dining experience at Chatterpaul’s for us…. and Matt … a true CSR…we love him! The customer service, he and many others over the years have provided, is second to none….We will of course be back soon….

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Linda writes:

Hi Penny, I wanted to Thank You for hosting our amazing Keller Williams Christmas Party. The food was spectacular, exactly what I have come to expect from Chatterpaul’s. We normally spend romantic evenings at Chatterpaul’s and the transition into a great party space was flawless. The staff were all very kind and quick to fulfill any need. You personally went above and beyond for my husband and myself, and for that we thank you again! We will be sure to continue to recommend your establishment to all of our friends, family and clients! Wishing you, your family and all of the Chatterpaul’s staff a Very Merry Christmas and a Happy New Year! Linda

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Leslie writes:

Penny…Just want to thank you for making my 89th Birthday a very pleasant day! Your welcome to the restaurant on a very busy day was superb! The meal and the service was excellent. Thank you again.Les

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Bob writes:

Dear Penny,

Just wanted to thank your staff for a wonderful evening as we celebrated our first company Christmas Dinner here in Bowmanville.
As always the food was outstanding, and Karrie (sp?) was a charming and attentive hostess.

A special Thank-You to Craig (with a C) who cheerfully put up with my ribbing while taking care of our guests with professionalism.

Thanks again. Bob

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George writes:

Good Morning Penny I hope this email finds you well. Yesterday was my 29th wedding anniversary, so we celebrated by going out to dinner. Guess where we went!! Let me give you a hint; it’s a cool little place in north Whitby. And it is wonderful. We were met at the front door promptly by the hostess. I asked for a booth but she said they were all occupied. So she sat us at the chefs table. Wow what I treat; I have never sat at the chefs table before. Our waitress was Dawn and she was efficient, approachable and had a great sense of humor… Even thou I accidently threw my cutlery at her. I was amazed at the interaction between Krystal & Shae in the kitchen. They worked awesome together. Krystal asked great questions and they produced a whack of food. The whole evening was wonderful. You should be proud of your staff and what you have built.

Best Regards

George

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Christine & Pierre writes:

Hi Penny & Chad,

Just a little note to thank you for a great evening the other night. The food, as usual, was fabulous. We love seafood and Chatterpaul’s has the very best. Thanks to your wonderful staff for their impeccable service, Chatterpaul’s never disappoints.

It was a pleasure chatting with you. You truly make us feel like family. Looking forward to our next visit.

Christine & Pierre

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Barb writes:

Penny,

I just wanted to send a quick thank you in case we don’t see you at Chatterpaul’s today. Eddy and I, along with our friends Paul and Liz, had a wonderful meal at Tetra last night. The server was wonderful and helped to make our evening all the more enjoyable. The food (as we have come to expect from Chad and yourself) was delicious.

It was an absolute surprise when she mentioned that you were handling our “cheer” at the beginning of our meal – you did not have to do that, but I am sure the birthday boys really appreciated it! We toasted the boys and to the wonderful meal we were sure was to follow!

It was the first time our friends had been to your restaurant and I am sure, like us, they will now be repeat customers.

Enjoy your day!

All the best – Barb

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Lisa writes:

Hello Penny

Our family dined at your restaurant last evening. Just wanted to let you know how wonderful of an experience it was, once again. Matt looked after us so well – he is so professional, yet so fun too.

Just to refresh your memory our boys (now almost 20) have severe allergies to peanuts, nuts, and shellfish. Your staff never makes us feel that it is a bother or too much work to prepare safe food. However, I know that it is a lot of work. And I just need to let you know how much it is so appreciated and valued by us.

Thank you so much,

Lisa

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Shaareen writes:

Hi there!

We have been living in Pickering for the past 2 years after living in downtown Toronto for a while and it’s been a challenge to find an amazing dining experience and of coarse amazing food.

We LOVED the food and the service was exceptional making it an amazing night for us!

Shaareen

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Pay writes:

Hi chatterpaul’s

I wanted to give you an update with regards to my “In House” catering by ChatterPaul’s

First of all ,working with Penny was a dream!
. She customized a menu that our Charity could afford and made many great suggestions.

Our charity Youth Unlimited GTA, assists many youth in the GTA. They have “Light Patrol” – homeless youth in Toronto. Light Patrol feeds, clothes and provides medical assistance to homeless kids. Young mom’s Programs in Scarborough, assisting moms with childcare so mom’s can get an education, Auto Shop for kids wanting to learn a skill, Sex trade, assisting young girls to leave this lifestyle and many many more programs. http://www.youthunlimitedgta.ca/

Every year I provide the board members and spouses with a “fine dining dinner” to say thank you for all the voluntary hours they give YU, annual meeting. I love to give back to these selfless people but I will say I am exhausted, never sit down or enjoy any time with these precious people.

I though I would contact Chatterpaul’s as I have eaten there several times and they are fantastic.

A team of James, Brittany, and Ashley came over to serve and prepare a dinner for this board. James a fantastic cook, very flexible, customized one dinner for a celiac issue. James kept saying to me “don’t worry we are here to serve you”. James gave us a little surprise which we all loved (lamb sampler) Brittany and Ashley were so sweet, excellent with their serving and talking to out guests. Honestly they never stopped smiling.

The meal was fantastic, the board kept saying “why have we not done this before”. I throughly enjoyed the food, evening, my guests and my servers.

Did I say my kitchen was spotless, all dishes done and everything shinning. The left over meals where all put in to go tupperware, with a super cute label for everyone.

I would highly recommend this team for any in house catering. I plan to use them again!

Pay

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Tracy writes:

Another amazing experience! Thank you so much for making it happen on such short notice. Everything was absolutely perfect. Chef Todd was great and all the food was delicious.
Thank you. Thank you.

Tracy

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Lee-Anne writes:

Hi, I had the pleasure of dining for the second time at your establishment last night. This time I brought my parents, sister and brother in law for my sisters 30th birthday. Everything was amazing!! It will be our new family go-to restaurant. The food was outstanding. We all had something different. We had the swordfish, Mai Mai, jerk pork, chicken parm and the duck. The meal started off with a bang with that pulled pork and rice on a homemade potato chip. And we finished off on a high note with dessert. Again we all had something different and tried everything. I had the banana cheesecake. And it is for sure my favourite thing!! I would also like to give a HUGE thank you to our waitress Jill!!! She was beyond amazing everyone at our table loved her. She truly was a dream! She for sure needs some positive recognition as she is phenomenal!!! Thank you from me and my family. We will see you again soon for sure!!!

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Tony and Erica write:

Hi Penny. Your staff did a wonderful job hosting our daughter’s communion yesterday. Thank you for helping us arrange the day, it went as we expected. Also Erica and I wanted to thank you for the gift certificate. We look forward to having another fantastic meal at Chatterpaul’s.

Sincerely

Tony and Erica

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George writes:

Hi Penny

Just wanted to let you know, that I had the pleasure of dinning at you’re establishment on Saturday night.
We had a small surprise birthday gathering for 7 people. (how did you get a Sat night off lol)
Everything thing was fantastic.
Andrew was great. He is an awesome server.
I have no problem recommending your place to family and friends.

George

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Gay writes:

Hi Penny

Just a wee note to thank you for the most delicious lunch I enjoyed on the 13th for my birthday.
I had the shrimps on crab cake – yummy….and ofcourse I finished with a slice of your Mom’s carrot cake – delicious also.
Thank you so much.
Hard to believe I am 80. I always thought, years ago, at that age you were an antique….have changed my thoughts!

Thanks again

Gay

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Carlene writes:

Hi Penny

Dinner was fantastic!!!

All of the courses were amazingly tasty and the service was impeccable. I think I have found my new favourite restaurant!!

Thank you so much for everything.

Carlene

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Leena & Keith writes:

Darest Penny, Chad and the staff at Chatterpaul’s,

We would like to send you this note with heartfelt gratitude for your excellent service, once again with the Baby Shower. Chatterpaul’s, fulfilled our requests to cater our family gathering in the private room with a catered menu and excellent staff. Once again, one our our family milestones was celebrated at our favorite restaurent! All 21 guests commented on how delish and tasteful the food was, the ambience and the spectacular service, especially the little added extras that made this day special (menu’s, punch, deco etc.). Your hospitality and generosity with our guests was above and beyond anything we ever could have asked for! You, Chad and the rest of the staff made us all feel very welcome and comfortable and we really appreciated all of your hard work. Our server, Andrew was a particular favorite with all the ladies, he was comical and interactive with the shower games. They absolutely loved his personality! It is so simple to see why Chatterpaul’s has been so successful over the years – great food, warm service, and an elegant atmosphere! It is always an amazing experience dining at Chatterpaul’s and we will not hesitate to this again when the next opportunity presents itself.
Thank you so much again.

Leena & Keith

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Paulette writes:

Chef Todd was awesome. We had the best time and the food was excellent.

Thank you. Paulette

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Karen writes:

Penny and Chad

I am sure I speak for Helen as well when i say thank you for an amazing class last night.
We had – as always – agreat time and a wonderful experience.
The food was incredible and the event was so much fun.
Great food, drinks and service – what else can one ask for!
I will definately be trying my hand at the recipes very soon!

Thanks again

Karen

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Bernice and Dillon writes:

Hello Penny:

Thank you for the excellent service you organized for our party on December 20th. Your patient consultations certainly ensured a successful and enjoyable evening for all.
James the chef , Sarah and Emily were all outstanding in their professionalism and service to our guests. The chef was excellent in the preparation, presentation and taste of the appetizers and mini -meals that were served.
Our guests enjoyed everything. You may be receiving a number of requests from them in the near future!!!

Please convey our sincere thank you to James, Sarah and Emily.

Bernice and Dillon

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Claudia writes:

Hi Penny:

I would like to sincerely thank you and all of the staff at Chatterpaul’s for hosting our company dinner last night. The food and presentation were absolutely spectacular and your staff was so friendly and truly went out of their way to accommodate our guests. Everyone had such a good time and left the restaurant so happy.

Thank you again! Wishing you a Merry Christmas and a happy, healthy and prosperous new year.

Regards,

Claudia

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Joe Arruda writes:

Hi Penny,

I would just like to thank you and your staff fro a great evening with had on your restaurant this past Saturday evening.
We arrived without reservations and although it was quite busy at 4:40 PM your hostess was able to seat us in a booth as we were celebrating my girlfriend’s dad’s 85th birthday

The server was just great and the service was top notch,her dad loved the seafood linguini which he had a hard time deciding on due to so many choices

They enjoyed some great martini’s like he used to enjoy when he worked in TO

We ended the night enjoying a glass of wine at the bar and complimenting the bartender on his great martinis

The chef and his staff were also amazing as I watched them do their magic from my seat

Thansk again,

Joe Arruda

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Jessica writes:

Hello,

I just wanted to send an email to thank your staff for a great evening last night. We booked our team’s Christmas party and also held a surprise baby shower in the back room at Chatterpaul’s. We had many first timers to your restaurant attend, and they all left with rave reviews of the food, service and atmosphere. You continue to be the best restaurant in Durham!

Thank you,

Jessica

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Michelle writes:

I just wanted to write and thank you and your staff for the wonderful lunch you prepared for us.

How lovely it was when the chef sent out a mini appetizer for us all to try. Everyone seemed very impressed with the attention to details and the attention given to us as a group. Thank you to your staff for taking the time to go around the table to check for allergies. It ended up there was an egg allergy and your kitchen was able to provide alternate foods so she did not miss out. Our meals were so tasty that I believe every plate went back to the kitchen completely cleaned off.

Everyone seemed to really enjoy their meals and one comment was…..”we should have had our lunch here last year but we could have it here again next year.”

Also, thank you for the gift certificate. It was not necessary but very much appreciated.

Thank you again and wishing you and your amazing staff a Merry Christmas and Happy New Year.

Michelle

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Karyl writes:

Hi Penny

Hope that this email finds you well. I wanted to inform you of the marvellous time that my family, friends and I experienced at your fine establishment on November 15, 2015.

As you know, I was hosting a surprise 60th celebration for my mother who by the way was pleasantly surprised and pleased. Very rarely these days do you find a restaurant that has excellent staff, great ambiance and amazing food, and I am happy to say that your restaurant possesses all of these things. The service was amazing: as the wait staff was professional, very warm and friendly. From the moment I entered the doors at Chatterpaul’s, I was greeted by a friendly hostess who guided me to the private room that was booked especially for my party. I personally liked the fact that we could utilize the partition if at any point the restaurant became too loud so as to not disrupt our party and that from where I was seated I could see the wonderful view of the work-shop like kitchen that allowed me to observe the chefs at work.

Your menu offered a wide variety of dishes that offered even the pickiest of eaters within my party excellent options. I am very pleased to say that the service (Sarah was awesome) accompanied the high quality of cuisine as everyone thoroughly enjoyed their dinner. Overall, my guests and I had a pleasant dining experience and I look forward to coming back in the very near future.

On a side note: I apologize profusely as we also had a gentleman that served us and for the likes of me I cannot remember his name but he was also awesome (very pleasant and extremely funny). Please extend a gracious big thank you from my guests and I to you and your team.

Warm Regards,

Karyl 🙂

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Kelly writes:

Just wanted to say thank-you for the amazing food on Tuesday night! You were able to cater a very last-minute engagement for AVI-SPL and chef James did a fabulous job.

Cheers,

Kelly 🙂

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Peter writes:

Hello Penny,

First of all a huge thanks to you and your serving staff – Andrew, Matt, Jill – who gave us such excellent service and helping to make our anniversary event totally perfect. All of our guests, 40 plus Ingrid and Me, were very pleased with every aspect of the day – and consistent high praise for the food. Our special compliments to Chef Chad and his kitchen staff . There were a great many who went out of their way to praise the experience with consistently favourable comments on the food, the atmosphere, and the restaurant in general. I would not be surprised to see some make a visit on their own, or with other friends or family. Don’t be surprised to see us again – albeit with a smaller, normal dining, party.

My thanks also to Tamara and Mark for their assistance in getting the event booked up and set up just right in the end result.

Best regards, Penny, and again our highest compliments and best regards

Peter

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Carolyn writes:

Penny,

Mark and the rest of the team did an absolutely fantastic job of making my Mom’s 90th birthday celebration a very special evening. The food and the service were excellent! The menu offered a great selection for all, including those with special dietary needs. We really appreciate all of the attention to detail that made everything run so smoothly. I heard positive comments from all in attendance, and look forward to returning to Chatterpauls to enjoy the restaurant sometime soon!

Thanks!!

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Heather writes:

Hi Penny,

Yet another fabulous dinner at Chatterpauls on Saturday night. I forgot to request Trish but as luck would have it, she was our server. Always a delight to have her take care of us. Food was amazing and the service was outstanding. Always a great experience and Trish is SERIOUSLY the best server we have ever had. Your team are all great but we really enjoy her and her super cute personality.

Thank you again,

Heather

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P.C. writes:

Hi Penny — just a brief message to compliment you and your staff on what was a perfect afternoon of celebration. All attendees raved over the delicious menu and the excellent service. You should know that Trisha and Nadivia ) could not have been more courteous or helpful. Thank you.

P.C.

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Diana & Sean writes:

Hi Penny,

I just wanted email and let you know how incredibly happy we were with yesterday’s event.
Everything – from the food, to the atmosphere, to your helpful and professional staff – was absolutely perfect!
We really couldn’t be happier with how it all turned out. We won’t hesitate to recommend Chatterpaul’s in the future.

Thanks again!

Diana & Sean

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Elizabeth writes:

Good afternoon Penny and Mark,

I wanted to extend a huge thank you to you both for helping me pull off a surprise 40th bday for my husband Ed! It was a success!! From the very beginning to the very end, you both and your staff have been exceptional in helping me plan it. Our wait staff, Andrew and Bart, Oh my, I have no words to describe their amazing happy, polite, pleasant attitude. They went above and beyond to get us everything we needed and more. PLEASE tell them both as well as Samantha who decorated our room thank you!!! Because of all your kindness and amazing customer service skills, I want to do my baby dedication there hopefully in October, but it will be on a larger scale with around 40 ppl (lol, sorry). The food was outstanding and I have converted 12 adults from the Keg (who’s that?!) to your place as well as the florist who did our flowers. So again, thank you thank you for helping me make my husband’s 40th a grand occasion with amazing food and service, I really appreciate it. 🙂

Kind regards,

Elizabeth

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Frances writes:

Penny –

Just wanted to send you a note to say thanks so much for yesterday. The service was great, Trisha was fantastic – very attentive and accommodating and had great suggestions. The food was excellent! We had some folks from Whitby there who had never been to Chatterpaul’s before and they loved it and will be back! The bride was very happy and had a great time.

Thanks again!

Frances

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Rob writes:

Just wanted to tell you that we had a wonderful evening last night. The setting was as always, beautiful, the food wonderful and the service was great. We were served by a tall dark haired woman who had great humour…well, she tolerated me and I give her huge points. The only thing missing was you but we will see each other sooner than later. Compliments to everyone.

Best,

Rob

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Correia Family write:

Dearest Penny, Chad and the staff at Chatterpaul’s,

We all would like to send you this note with heartfelt gratitude for your excellent service. Chatterpaul’s, fulfilled our requests to cater our family gathering to celebrate a surprise 70th birthday. All 18 guest commented on how delish and tasteful the food was, the ambience and the spectacular service, especially the little added extras that made this day special (menu’s, projector usage, champagne etc.). Your hospitality and generosity with our guests was above and beyond anything we ever could have asked for! You, Chad and the rest of the staff made us all feel very welcome and comfortable and we really appreciated all of your hard work. It is so simple to see why Chatterpaul’s has been so successful over the years – great food, warm service, and an elegant atmosphere! It is always an amazing experience dining at Chatterpaul’s and we will not hesitate to this again when the next opportunity presents itself.
Thank you so much again.

Correia Family

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Dennis & Arlene write:

Just wanted to let you know that we had a phanominal time with you all on sunday. You guys always have us leaving with a smile on our face with great food and exceptional service by Trisha. Her level of service should be a benchmark for all servers to achieve, she is both kind and curtious but also genuinely caring like we were family. We were all very impressed by her, so much so i had to write a review. We will see you all again soon.

Best Regards,

Dennis & Arlene

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Sally and Rob write:

Penny, Chad and all the wonderful staff at Chatterpaul’s,

Thank you ever so much for a lovely evening. It is the first time we have been able to join your birthday celebration (though we have received invites before and were unable to attend). What amazing staff you have and patrons as well (we enjoyed chatting with a number of them and even ran into my old boss!). From the wonderful greeting at the door, on throughout. Your appetizers/samples were extremely flavourful, as usual and the cocktails were amazing. Thank you to the chefs for their tasty creations! Though we missed out on the lamb chops – we heard they were melt-in-your-mouth! Thanks especially to Nicholetta who was wonderful with the many orders that came her way. Your staff kept everything running so smoothly. Even the little helpers in the pretty dresses and the chocolate hair (don’t ask) and their brother, I think?? I also enjoyed a small taste of a nice light Mill Street organic beer. The Borolo and Prosecco were terribly tasty. Thank you to the vendors.

Once again, thanks for all the preparation and presentation. A lovely evening indeed.

Sally and Rob, Ajax

p.s. I always forget to send a thank you after we enjoy our own birthday lunch, courtesy of you. So, thank you for the March and October lunches, as well. All the best in the years to come.

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Cynthia writes:

TALK ABOUT APPRECIATION…..

Together with another couple, we attended Customer Appreciation Night held at Chatterpaul’s. We have always found both the service and food to be excellent. This evening proved no exception. Wine, Prosecco, cocktails and beer were available at no charge as were the hors d’oeuvres which were delicious and varied. No expense was spared in either the quality or quantity of the hors d’oeuvres which ranged from lobster filled ravioli, jumbo shrimp, and crab cakes to spicy chicken and lamb prepared in two different ways. The wait staff was warm, courteous and thankful for our patronage as were both Chad and Penny. It was a wonderful way for a restaurant to host diners and thank them for their patronage. We would recommend this restaurant to all for its consistent fine service and excellent food.

Cynthia

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Heather and family write:

Hi Penny,

Just a quick note to say we had yet again another wonderful dining experience with you. Food was exceptional and the service was impeccable and outstanding. Our Server Trish was so pleasant and enjoyable. She is definitely an asset. We will definitely be requesting her again. Our mother’s day experience was a great one thanks to everyone at Chatterpauls. I am so impressed with our dinner as you can tell. Can’t wait for our next visit.

Thank you so much,

Heather and family

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Christine & Pierre write:

Dear Penny & Chad,

Thank you so much for a wonderful evening at your customer appreciation night on May 5th. Once again, everything was perfect from the mouth-watering appetizers, the fine wine and cocktails, to the impeccable service. What a great way to spend an evening; meeting fellow patrons, savouring Chad’s delectable creations and enjoying a cozy and relaxed atmosphere. We really didn’t want to leave!

Thank you and congratulations for opening such a fine establishment, for making it such a success, and for always making us feel special on each and every visit. The Chatterpaul team is amazing and we look forward to many more years of fine dining at Chatterpaul’s.

Sincerely,

Christine & Pierre

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Rick and Marion write:

Just a note to say how much we enjoyed your customer appreciation night. Brought back many memories of our Whitby days. We had a great time and met some wonderful new Chatterpaul’s friends.
Thanks for a great evening

Rick and Marion

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Bill and Heather write:

It was a wonderful evening. The food was amazing and the wine and beer tasting great. I met up with Betty a friend I knew years ago and hadn’t seen in years. She looked the same. And we made new friends also so it was a great time!!!

Bill and Heather

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Larry and Lynda write:

I just wanted to let you know how much we enjoyed our evening last night ( April17, 2015). The atmosphere and food were terrific and the service by Rob Dias was amazing. Rob is exceptional at his job and makes the experience so relaxing and enjoyable. We will be back soon!

Larry and Lynda

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Jim writes:

Penny,

Just a note to let you know how enjoyable an evening we had at your establishment last Saturday (Mar. 28th). All 18 guests commented on how great the food, ambience, and service was especially by your 2 servers, Samantha and Trisha. They were very hospitable and eager to serve. You should be very proud to have these two lovely ladies as part of your staff.

Best Regards,

Jim

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Candace writes:

Hello Penny.

I wanted to email and say my husband and I had a wonderful experience Fri March 20th. We called mid day for a reservation the young man was very helpful and we were there that evening at 830. Service and food were excellent. I love the atmosphere you have created. I have a very restricted diet and was so surprised by the attention my needs received not only from the server and chefs but also even with the host staff in my initial phone call and upon arrival. The icons on the menu to label gluten free etc make navigating so much easier for some one like myself.

Thank you Chatterpaul’s for a wonderful night,

Candace

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Riyad writes:

To whom it may concern.

I just wanted to take the time to say what an amazing experience my wife and I had yesterday for dinner at your restaurant. From the time we stepped in to when we left, nothing but exceptional service. Your staff by far truly love what they do. I would also like to give a huge mention to our waiter Rob Dias, he has exceptional customer service, and is very passionate about making the food and making our overall experience something to remember.

The food was amazing, being Trinidadian, it was really nice to see the food infused with rich Island flavours. We will definitely be back again.

Thanks again

Riyad

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Joanne writes:

Hi Penny,

Just wanted to say thank you for hosting our party on Saturday night. Many staff have come to me to say they had a wonderful time, that the food was fantastic (I think you have gained quite a few new customers), the service was excellent and everyone loved the ambience of the restaurant. We really appreciate everything you, Mark, Chad and your staff did that night to ensure our party went smoothly. Thanks again and I look forward to seeing you at your Bowmanville restaurant sometime soon. The article and photos in the Durham East magazine were very well done and I can’t wait to try the new menu.

All the best for the holiday season!

Joanne

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Erin writes:

Good morning Penny,

I just wanted to send you a quick note to brighten your day!

It’s usually the negative things people are more apt to speak about then the positive, so I wanted to share a positive.

My Mom, sister in law and I were in for dinner last night and I just wanted to let you know what a wonderful meal it was. Everything was superb, from the warm Brie starter right down to the chocolate explosion cake.

Emily was our server and she was excellent. She gave great recommendations and was very delightful.

The place was packed so business is clearly going well. Good for you. That’s excellent.

That’s all:) Happy Friday!

Erin

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Kim and Rob write:

Hello Penny,

We just returned from our honeymoon, white water rafting for a week thru the Grand Canyon. It was awesome! I highly recommend you take your whole family, its just what you need.
Thank you for making our wedding reception so wonderful. The food was incredible and the service 5 star. Who new a fine dining reception would be so much cheaper than a hall and caterer.

Thank You

Kim and Rob

p.s. We had Gordon Ramsey and Emeril Legassi’s lobster bisque last week in Las Vegas and Chads is better, by far.

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Anita writes:

Hello Penny,

My name is Anita. My husband and I have been to Chatterpaul’s on several occasions. The last being, last Saturday. My husband and I managed to squeeze in a last minute date night! We loved it, as usual! We did not make reservations and the hostess was able to seat us not too long after we arrived, which was great! Vanessa, our server, (I believe that was her name) was amazing! Everything was awesome – food, service, ambiance! We have brought friends there on different occasions and recently even spoke of our amazing recent experience to the bartender at the Keg Ajax, who also said your restaurant is one of her favorites 🙂

I know sometimes you only hear the not so good news but I just wanted to share the positive! I wanted to introduce myself, as we have someone in common….Dale Mar. We had a lovely conversation at a nail salon recently and somehow got talking about golf & other things . She recommended Heatherglen (which my husband and I ended up going to for our anniversary and loved it, too). Anyhow, she mentioned that you and her are holding an annual golf tournament there. I would love to take part next year.

Until next time….Have a wonderful day.

Anita

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Maddie writes:

Good morning Penny,

Kiki and I both wanted to say thank you, thank you, THANK YOU for last night! Everyone had such a fantastic time and really enjoyed the signature drink!!

Your hospitality and generosity with our guests was above and beyond anything we ever could have asked for! You, Emily, and the rest of the staff made us all feel very welcome and comfortable on our special night and we really appreciated all of your hard work. It is so simple to see why Chatterpaul’s has been so successful over the years – great food, warm service, and an elegant atmosphere is always in style!

Thank you so much again, Penny and Chef Chad!!

P.S. That jerk chicken was the BEST jerk chicken I have ever had in my life!!!….and I’ve had a lot! 🙂

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Clancy writes:

Hi Penny,

Paul and I just wanted to say a big thank you for a great lunch. The service and food was perfect. We had so many compliments on the food and atmosphere. We are so happy with everything. Thanks so much!!!

Clancy

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Ted and Bernice write:

Dear Chad and Penny,

We are sending this letter to you with heartfelt gratitude for your excellent service. Mark, the General Manager, listened to our needs and fulfilled our requests to cater our small gathering of friends and family. We just wanted everyone to have a good time…no special occasion.
On the day of our dinner party, Chef Cameron was punctual, efficient, organized, focused and personable. The food was absolutely delicious. He helped to make our dinner special. Chef Cameron even cleaned up after serving us such fine cuisine.
We will not hesitate to do this again when the next opportunity presents itself. Thank you again for excellent service.
Sincerely yours,

Ted & Bernice

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Christine and Pierre write:

Hi Penny,

Just wanted to thank you and Chad and the staff at Chatterpaul’s for another amazing dinner. The Whitbylicious menu was outstanding as was the attentive service. We just didn’t want our meal to end. Looking forward to our next visit and the opening of your new restaurant Tetra. We are sure it will be an amazing culinary experience just like Chatterpaul’s.

Christine & Pierre

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Fay writes:

Penny Johansen:

Just to let you know that everything you advertise on the back of your business card came true for me 2 weeks ago! It was the best dining experience I’ve had in a long time.

My friend and I were both impressed. Subdued ambience, helpful service, food presentation (big for me) and trumping all were the meals! My choice was the Lamb Shank – falling off the bone good!

One last word. Our server was Dave (I think – gosh now I forget). He had just the right touch of professionalism and friendliness, also was comfortable with recommending items (from wine to food). We asked.

Loved the whole experience and asked for your card to compliment you as Owner/Manager and Chad, the Executive Chef/Owner.

What can I say – I’m sending this to both my nieces who live just West of Chatterpaul’s and would enjoy the experience for a special occasion or just to have a really lovely meal – though knowing them, they probably know all about your restaurant.

Best Regards,
Fay

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Michelle writes:

Hi Penny,

Sorry I didn’t get back to you yesterday.

Everything on Saturday was great! The food was excellent (as per usual) and the service was superb! Mark was extremely accommodating and Crystal was very attentive (she was such a delight). I’m so grateful that we were able to stay as late as we did (sorry to your staff for that!) – our guests thoroughly enjoyed the nibblies and libations. Most importantly, my brother was floored by the surprise and had a wonderful evening. Mission accomplished 🙂

Thank you for your note and thoughtful gift. My husband and I are already looking forward to coming back to Chatterpauls for an evening for two! 🙂

Yours sincerely,
Michelle

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Megan and Sean write:

Hi Penny,

We would like to thank you, Chad, and your staff for the wonderful evening we had yesterday. It was great to have the private room. We can’t thank you enough for that. The food was delicious as always. Everyone enjoyed their meals. The service overall was perfect. Also we would like to thank you for the complimentary dessert as well as for the gift certificate. We appreciate it very much.

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Lynda & George write:

Dear Penny,

Lynda & I would like to once again thank you and Chad and the rest of the Chatterpauls gang for making our Anniversary Celebration Dinner last Tuesday a very special experience. Clearly the amazing Gluten Free choices on your menu brought us to your restaurant for our first visit. However, we continue to come back not only because the food is so delicious and artistically plated, but you and your staff truly make us feel welcome and appreciated. Although we can see just how busy Chatterpauls can be, we have never felt any pressure to hurry up and eat. Chatterpauls is ‘our special go to place’ when we want to enjoy a wonderful culinary experience in a very friendly and welcoming environment. As you know, we have already booked our next visit. Hopefully we will see you there.

Thanks again,

Lynda & George

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Eleanor McIntosh and Dr. Kevin Burke write:

Good afternoon Penny,

I wanted to write to you and the general manager to express our pleasure during our most recent visit to Chatterpaul’s. We had the opportunity to be served by Matt for a late dinner and we must tell you he was fabulous. He was welcoming, friendly, engaging and attentive to our every need. We always enjoy an evening at Chatterpaul’s but Matt made it that much better. We thank you for continuing to select and hire quality staff that is representative of the service that you wish to uphold and maintain for your patrons.

A simply wonderful dining experience as always.

Warmest regards,

Eleanor McIntosh and Dr. Kevin Burke

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Debbie writes:

Dear Penny,

it’s late but I just had to drop u a quick note to let you know how wonderful the staff and food was today…you guys really made me look good! Haha the food was amazing!!!!!!! And the portion were HUGE! Everyone just raved about the food! And they left the kitchen cleaner than they found it! It was the best party,I can’t thank you enough…I will be in touch and you and I will have that glass of wine,

kindest regards,

Debbie

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Kelly writes:

Hey Penny,

I just wanted to send a Thank you out for partnering up with us on our Africa Yoga Project Fundraiser. I think the night went great and everyone LOVED the food. The service was also spectacular. Please thank all of the staff working there Sunday night! It was a night I won’t forget and who knows, maybe we’ll do it again next year!!

Thanks again for everything!!

Thanks,

Kelly

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Karen and John writes:

Dear Penny and Staff,

Thanks to all for a truly classy evening. The food and wines/beers were all terrific and the service was as charming and efficient as we’ve grown used to at Chattapauls. Thanks for inviting us. It’s great to be an appreciated customer of Chatterpauls! We ran into a number of friends as well.

Cheers,

Karen and John

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Mary Ann writes:

Good Morning Penny and Chad –

Thank You very much for a ‘delicious’ evening. Aaron, Dasha, Ron and I truly enjoyed ourselves. We also sampled many ‘favourites’ for the rehearsal party! We will be in touch as the exciting date gets closer. Thanks again for your gracious hospitality!

Cheers,

Mary Ann

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Shelley writes:

Thank you Penny.

Sorry you were not there today when we dined. We were able to see Chad and pay him compliments for our delicious meals today!
Lunch was FANTASTIC this afternoon…even BETTER than I remembered the last time I brought my sister-in-law for her birthday lunch!

The restaurant was HOPPING for our 2 hour lunch and we were there 1st at 11:30 and by 11:45 there was a steady stream of patrons inside for lunch and another birthday right behind our booth!

My girlfriend Teena enjoyed her lunch (crab cakes and shrimp) and dessert (banana cheesecake) VERY MUCH and I enjoyed my Chef Trio and chocolate explosion to the FULLEST…we rolled out of there at 1:30 into the rain to wake ourselves up!

We have both already posted our lunch on Facebook to share our enjoyment of your establishment today.

Thank you again Penny and Chad for a wonderful celebration today.

Sincerely,

Shelley

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Greg writes:

The pleasure was all ours.

The wild boar sausage & shrimp pasta was so good that for a brief moment I believed in a kind and generous god. My wife elected to go with a surf and turf option. While she was distracted by holding back what I can only assume were flavour induced seizures I stole a bite. What happened next I can only describe as an out of body experience. When I eventually came back to reality I promptly called my mother and chewed her out for 20 minutes for never exposing me to this quality of meat and seafood.

Let me preface this next part by saying: We NEVER get dessert at restaurants. But when we heard that you had a BANANA BREAD CHEESECAKE we had to make an exception and we were not disappointed. The joy we experienced eating the deliciously sweet and moist banana bread crust and the light and not-overly-rich filling would rival being high-fived by Phil Kessel. Again, my mother was called and yelled at.

Your choice to have Mill St. Organic (AKA: Nectar of the Gods) on tap is a credit to your impeccable taste. I could think of no better drink to wash down my delicious meal.

In conclusion, pretty good Chatterpauls, pretty good.

Sincerely,

Greg

Aspiring Food Critic

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Christine & Pierre write:

Hi Penny & Chad,

We just had to send you a huge thank you for treating us so nicely last Thursday as we celebrated Christine’s birthday. Though we exchanged waives with Chad as he artistically created his delicious plates, we would have loved to tell Chad personally how we truly enjoy each and every one of our visits to Chatterpaul’s and savouring the culinary delights he prepares for us on those occasions.

Thanks so much to you Penny, for chatting with us and for graciously offering us a taste of your wonderful McManis Viognier wine that paired so well with our trout and salmon dishes. At Chatterpaul’s, you always seem to have the right wine for the right plate. That Viognier will now be an addition to our own cellar.

We look forward to our next treat at your fine establishment and will be sending our friends and acquaintances for a taste of your delights as well.

Thanks again,

Christine & Pierre

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Jeff writes:

Visited your restaurant last night. Wow, What can I say that hasn’t already been said. Great experience. Loved it so much. I will certainly be back. I’ll be back in two weeks for my birthday.You greeted us on our way out after dinner, Your a beautiful woman, and you run a superb restaurant. look forward to visiting your restaurant again.
Cheers Jeff

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Christine writes:

Dear Penny & Chad,

Just a little note to thank you for making our January Christmas luncheon such a great success. Once again, the meals were spectacular and the service was impeccable. The exotic aromas coming from each and every plate were out of this world. You must write a cookbook, it would be a best seller!

It is always an amazing experience dining at Chatterpaul’s and we can’t wait for our next culinary adventure with you.

Christine & friends

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Lyn and Jim write:

Hi Penny, so nice to hear from you again. We were celebrating our oldest son’s recent engagement and the fact that we got both of our sons free at the same time. We had a wonderful dinner and David looked after us very well indeed. We always enjoy your lovely “home”. On our last visit we brought my brother who lives in Richmond Hill and friends who live in Newmarket. They all loved your food and ambience as well. Also your chef Frank knew my brother from Frank’s working at the Bayview Golf and Country Club. It is a small world and we’re so happy you are part of ours. Thanks again, Lyn and Jim

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Lori writes:

Hi Penny and Chad,

It is my pleasure to let you both know that your staff did you proud on December 29th.

When a family can manage to get together approximately once every two years or so, there is nothing so special as having such a wonderful place to meet and enjoy food, drink and family.

Everyone of us sincerely enjoyed our meals and the company we shared was terrific. We were treated so nicely and our evening was completed so well by the warm reception we received.

Thank you very much.

Lori

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Shawna and Mark write:

Hi Penny:

Sorry I did not get much of a chance to see you and THANK YOU.
On behalf of Mark and our staff I would like to say thank you for an amazing meal! Everyone was raving about how delicious their meal was and they couldn’t get over the flavours! I know personally the soup and jerk chicken were off the charts! It is always a great time to be had at Chatterpaul’s.

Thank you for always getting us in and accommodating our needs.
Please share our 10 out of 10 review with Chad!!

May you have a very Merry Christmas and Happy New Year! Cheers to good health, happiness and success in 2014.

Sincerely,
Shawna and Mark

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Carrie Hill writes:

Hi Penny:

I just wanted to congratulate you on running a top notch establishment. Dave and I were thrilled with how well everything went on Friday night. The food was fantastic and everyone enjoyed it immensely. Dave’s guys are already saying that they want to do it again next year. Thanks so much for all your efforts it was a great success.

Cheers

Carrie Hill
CMH Interiors

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Kelley writes:

Hi Penny,

I just wanted to touch base and tell you how much our family enjoyed the dinner that Karl prepared for us last night. We usually visit your restaurant to celebrate our birthdays but it was so nice to enjoy the amazing food in the comfort of my brothers home. We are all talking about doing it again the next time we are celebrating a few birthdays together.

Thanks again for a truly unique experience.

Kelley

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Sue writes:

Hi Penny,

Rick and I just wanted to drop you a line, to thank you all most sincerely for a wonderful evening on Sunday. It was a first-time Chatterpaul’s experience for our guests at our wedding celebration, and everyone had a simply amazing time. The food, service and ambiance were the perfect finish to a beautiful day. Please pass along our heartfelt thanks and compliments to the Chef and your staff for helping us celebrate this event and create a very special memory.

Kind Regards,

Sue

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P.A writes:

Penny,

I wanted to take this opportunity to thank you and your staff for a great dinner on Tuesday night.  My guests absolutely loved their meal and the atmosphere of the evening.  I was confident that you would be able to deliver exactly that for them and you did.  My wife will definitely continue to visit you on regular basis.

Please extent my appreciation to the rest of your staff.

Regards,

P.A

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Lyn and Jim Gower write:

Hello, we had the good fortune to be introduced to your restaurant last spring by friends who love it there. I was ill for my birthday but we were able to celebrate my husband’s last Tues, Sept 17th. We had a lovely waitress. Karen, who looked after us very well and when we told her we had been thinking of bringing our family next time, she said we could make table #17 our regular spot when we made a reservation. Thank you for making us feel like old friends and this is the start of a beautiful friendship.

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Carolyn writes:

Nothing but quality as per usually, looking forward to my parents 50th anniversary dinner with you on sept 14. You guys are awesome from chefs to waitstaff always a pleasant experience.

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Dave and Rachel Houlbrook write:

Hello Penny:
Dave and I just cannot thank you enough for all you did for us last night. Your staff were so kind and friendly. The food was superb and the desert was amazing. Thank you again for making our evening so special. Blessings to you and Chad
Dave and Rachel Houlbrook

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Elsa writes:

Hi Penny,

Just thought I would share this with you …

My daughter and son-in-law lives in Whitby and we have been to your restaurant many times as we all love the food you serve (last time there was on my birthday (August 8th).

The other day here in the office, a co-worker of mine who just moved to Whitby in mid June this year, was talking about your restaurant that she had just been to the night before and how much they both loved it.

I get your monthly email and have forwarded it to a lot of people in our office who overheard us talking about it.

Regards,
Elsa

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Michael Guthenberg writes:

Hello Penny,

Thank you for taking the time to notice. Yes we were by to celebrate a birthday recently and it was wonderful. What I love most about coming to ChatterpaulI’s is the company I am in, but your restaurant only adds to the occasion. A few of the things that keeps us coming back to Chatterpaul’s is of course the delicious food, the atmosphere is both lively yet intimate, the decor and seating arrangements are comfortable, but most of all the service is superb. Now that we have been to your restaurant more than once or twice your servers and perhaps yourself know in advance that we will be there for a few hours “chatting” and catching up since I’m gone a lot. Jenna has served us on more than one occasion and has always been attentive to our needs but never made us feel rushed. This is very much appreciated and I only hope our repeat visits and gratuities reflect how much we enjoy dining at Chatterpaul’s.

Best regards till next time,

Michael Guthenberg

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Susan and Rick write:

Hi Penny:

Rick and I just wanted to thank you and your staff for a wonderful evening last night! We thoroughly enjoyed our meal. It was our first visit to Chatterpaul’s and it certainly wont be our last. The service was friendly and attentive… and the food… my goodness the food! I asked our waitress to pass along our compliments to the Chef, and I certainly hope she did! The evening coincided with a special anniversary for us and it was truly a magically perfect evening.

Thank you again!

Susan & Rick
(guests of Shawn)
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Stephanie and Eric write:

When I first started quizzing my circle on where my husband and I could go for a fabulous meal in the Durham Region, there was an overwhelming vote for Chatterpauls. From my vegetarian friends to my omnivorous folk, everyone was raving. Well, now I understand why. Last night my husband and I dined at the Whitby location and EVERYTHING was impeccable. We were greeted by the lovely owner Penny who takes obvious pride in her restaurant from every aspect – the staff, the service and the wonderful food. Tom was our server and we can’t say enough about him. He was humorous, well-versed in the menu and recommended great wine parings. Now for the food – OMG! We had the shrimp turbinado and the flash friend calamari to start, then we both indulged in an Angus steak and lobster tail. The lobster was succulent and done to perfection, and the steaks were fantastic. Of note – even though the place was packed (as it was a Friday night) all of the patrons were happy and well taken care of. Our server monitored our table perfectly, and everything came out at the perfect time. We never felt overwhelmed or rushed.

Thank you Chatterpauls for such a great experience!! We will definitely come back and look forward to diving into the pasta dishes next time!

With appreciation,
Stephanie and Eric

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Margaret Timleck-Pate writes:

Penny, I just wanted to say that the evening of July 4th our son and now new daughter in law, rehearsal dinner at your fine establishment was wonderful, food was spectacular, service so attentive and over all made for a fantastic evening. I did ask for you to tell you personally but missed you by 5 minutes. We will definitely visit you again. thank you again

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Mike and Nella write:

Hi Penny,

Just a quick note to let you know how much my wife and I enjoyed celebrating our 25th anniversary by having dinner at Chatterpaul’s yesterday. The décor, ambience, food, and service were as good as the best restaurants in Toronto and it’s great that we don’t have to go downtown to be treated to a fine dining experience. I also wanted to say how much I enjoyed the background music. I heard some of my favourite old school funk bands such as the Gap Band, Parliament, and Prince and the volume was perfect.

We just moved to Whitby recently and this was our first time at Chatterpaul’s but certainly not our last.

Cheers,
Mike and Nella

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Jenn Allan writes:

Dear Penny, Chef Chad, Patti, Mark and the rest of the staff both front and back of the house,

I would like to express my heartfelt gratitude to all of you! My parents had a wonderful evening. The food was fabulous, the service impeccable, the entire dining experience was amazing. I want to thank you all for making my fathers’ birthday one that he truly enjoyed and will remember. I am so happy that it was better than I was expecting! You have a wonderful establishment and we will definitely return.

Thank you all!
Jenn Allan

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Pierre & Christine write:

Hi Penny,

Christine and I want to express our sincere appreciation for the special attention we received at Chatterpaul’s on Monday to celebrate our 10th wedding anniversary. It’s so nice to know that we can always be sure that dining at Chatterpaul’s will be a sensory experience no matter what the occasion.

Your personal and warm greeting, as we arrived, the little extra treat you so graciously offered, Chad’s welcoming wave and Lisa’s wonderful smile and attentive care made our Anniversary extra special. Our meals as usual, were fabulous.

We’ll be your guests again soon, as will be the friends we always brag to about our dining experience at your outstanding restaurant. You’re number one in our book.

Many thanks,

Pierre & Christine

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Jen Marshall writes:

Hi Penny thought I would send a huge thank you for Saturday night.
All of your staff was exceptional and accomadated the whole party with such grace and professionalism.
I was impressed with your service as it was such a large group.
My mother was so grateful and surprised.
Mark always goes beyond his position and makes everything run and go so smooth.

Thanks again.
I’m sure you have gained so many new guests as many of these people have not been to chatterpauls before.

Jen Marshall
www.Lavishsalonspawhitby.com

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Alistair Tonner writes:

Penny,

I’ve had many good meals in many places, here in Canada and abroad. Certain times and places have left me with an enormous level of satisfaction, and others have left me less than impressed. This has made me somewhat reserved in offering praise for restraunt services.

However, today on my third visit, mothers day, I am convinced. ChatterPauls now owns a seat in my personal hall of fame for restraunts.

The service staff are impeccable, the presentation is always masterful, the food itself is nothing less than exemplary. I’m am absolutely happywith each and every bite.

I wish you all continued success and good fortune.

Alistair Tonner, (Shelly, my wife, Debbie, my mother in law, and carol my mother concur)

And I will manage to con the key lime pie recipe out of someone.

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Joanne McCallum writes:

Penny, I just wanted to thank you and your staff for helping to make our wedding day so special. The food and atmosphere was just perfect and it was exactly what we were hoping for. The service was excellent and we appreciated the Champaign touch.

Although we are living west of the city, we look forward to many more special dinners at your establishment.

I will highly recommend Chatterpaul’s and appreciate all you did.

Thank you again Penny.

Joanne

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Janice Ruggles writes:

I wanted you to know how much I love reading your monthly newsletter!! It’s very attractively set up and the content always easy to read, interesting and informative. It’s very obvious that a tremendous amount of work goes into the newsletter, yet it is so effortless to read… That’s how I know how much work you put into it!

Just so you know, I really like to hear what is happening at my favourite restaurant, with my favourite staff and owners. You really take the words “Customer Service” to a new level. I’ve never been disappointed with any visit to Chatterpaul’s and every visit just seems to get better and better (if that’s even possible). Love the cosy atmosphere too. But the people make it cozy.

I recently introduced my office manager to your cuisine, after she and I spent an unexpected, very long and tedious Friday afternoon in the office… I wanted to reward her for her hard work and dedication to me. She is a caterer and was absolutely blown away by your lobster ravioli, jumbo shrimp with your lobster bisque sauce. The shrimp were to die for! She asked Patti if you got your shrimp from a particular supplier (I guess she knew who as she’s in the business) and she was right on with her guess. I have to say that the shrimp that night were exceptional. I’ve never tasted better, I mean it… Done to perfection, the most flavourful I’ve ever had.

So, thanks… For adding quality time to my life, every time I visit you. And for your quality newsletter. It rocks, just like you all do at Chatterpaul’s!!!!

Janice Ruggles

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Jason Foroglou writes:

Hi Mark & Penny,

Dinner last night was incredible. Thank you so much for accommodating our large group. The food & service were extraordinary. We will all be back very soon.

Sincerely,
Jason Foroglou

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Pierre and Christine Bédard write:

Dear Penny and Chad,

Just a few words to say thank you for the wonderful evening we spent celebrating Chatterpaul’s fifth anniversary with you last night. From the amazing appetizers to the palate pleasing wines and the terrific staff, your customer appreciation night was an exceptional success.

Not only did we get a valuable education on some of Chatterpaul’s wine choices but the wine reps such as Joe, serving the unoaked Chardonnay and James, sampling the Jack Daniel’s products, to name but two were very enjoyable people as well. We also had the pleasure of meeting fellow patrons who all had great things to say about you both and your great establishment. It was truly a 5 star experience and we are so pleased that we were extended an invitation to attend. We felt honoured to be among your guests.

Congratulations on 5 years of excellence and here’s to many, many more memorable years and gourmet meals to come.

Many thanks,
Pierre and Christine Bédard

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Hi Penny,

I just wanted to let you know that I brought my wife there foe her birthday the other week and we had a fantastic experience right from the moment we walked in! The service was great and the food was awesome! We were both very impressed!

Thanks so much!!
Greg

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Wendy writes:

Thank you so much for helping organize such a great night! All I can say is WOW. My Dad (and the rest of my family) absolutely loved the dinner. It was such a nice and relaxing evening. From the staff (Bennett, Brittany and yourself) to the delicious meal, it was absolute class. Bennett and Brittany were very professional and made my Dad’s 70th Birthday dinner exceptional. Everybody was still talking about it today. Thank you as well for accommodating my brother in law with his appetizer. He loved it. Please thank Chad.

Thanks again for making my Dad’s birthday dinner a huge success. It will be remembered by everyone. We look forward to either visiting you at the restaurant or organizing another dinner in the near future.

Take Care
Wendy

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Karen Beattie and Brad Bertram write:

Dear Penny
I just wanted to thank you and your team for going above and beyond for Brad’s surprise 50th birthday dinner on Saturday February 23rd.
Everything from the meal, to the service and finally the ambience was perfect.
Many of the people who attended Saturday’s dinner were first time patrons and loved your restaurant.
I am sure they will be returning customers :o)
Brad was truly surprised and enjoyed the entire evening.
Again, thank you so much we truly appreciated the effort you put into this great celebration.

Sincerely,
Karen Beattie and Brad Bertram

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Ian Burns and Shelley Johnston write:

Penny Johansen & the Amazing Staff at Chatterpaul’s

Re: Client Appreciation Dinner

Dear Penny:

Hats off to your amazing team: our client appreciation was a huge success.
Sharqu our server was appreciated by all (some more than others) and of course to Gizelle, your chef, the food was magnificent.

To top off the evening, everyone especially enjoyed your Mom’s carrot cake. Many, including ourselves who were already full to the brim, managed to devour every last crumb – it was so gooood!

One of our clients commented “The meal was outstanding and we have now added this locale to “must do’s” when were are in the area and have the opportunity.”

Again, thanks for helping make our client appreciation event a great success.
Looking forward to doing another one.

Regards,

Ian Burns and Shelley Johnston
The Pension Specialists
604 Brock St.S.,
Whitby, Ontario
L1N 4K9

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Heather and Bill Peter write:

Thank you so much for our car club christmas dinner. so good and so enjoyable. We were there again on Feb. 14th for lunch in our usual table by the wine rack. The food was fantastic as was the decor. My rose is still alive and well and The Chad-man always kicks the heat up for Bill.

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Peter & Ingrid Martin write:

Hello Penny & Chad

Thank you for the follow-up, and I had been meaning to write a note further to our visit and feedback. I have been telling many friends how much we enjoyed the dining at Chatterpaul’s, suggesting soon to our other dining friends – a group of us, usually six – who go out dining with us once every 4 to 6 weeks together. These friends live in Stoufville, Toronto, and Bayshore Village; we take turns organising outings.

The food was excellent, and I especially loved the butternut soup, which was the best I’ve ever had.

I particularly wanted to mention how much we enjoyed the service from Jenna, who was outstanding and very efficient as our server.

We’ll visit again – and probably ask to be seated where Jenna is serving.

Best regards

Peter & Ingrid Martin

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Sonya writes:

I had lunch there on Monday.
I am a self taught chef and I own and run a small cafe’.
I was blown away by the service and the food.
I can only hope that someday I can create dishes like the ones I experienced.
Well done and I will be back.

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Jennifer Pride writes:

Hi Penny & Chad

My husband and I visited Chatterpaul’s for my Birthday last night. This was our second visit since discovering the restaurant and we were not disappointed. My husband had the curried lamb and I had the chicken breast amoung other things, everything was delicious and beautifully presented. Although it was very busy, the quality of the food was certainly not compromised and the service as always was excellent. The staff are all very friendly and welcoming.
Chatterpaul’s is quickly becoming our new favourite place and we look forward to our next visit. Thank you for a wonderful Birthday dinner.

Jennifer Pride

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Sheri Rose writes:

My birthday was October 26 and I had my celebration at Chatterpaul’s on the 27th. Thank you to Mark Homer, James Chatterpaul and the rest of the staff for making my birthday celebration special. My guests that attended were talking about how great the atmosphere, staff and food was. The food looked so nicely presented they didn’t want to touch it, but they were glad they did because it tasted so good. I recommend the restaurant to everyone I meet who wants quality food, with a relaxing, friendly environment.

I’ll be back again.

Sheri Rose

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Christine writes:

Hi there,

I just wanted to say thank you so much for the 29th. It was a great success with my husband being surprised and he had a great time. The food was great and I hope to come back with him in the very near future. He was very impressed with everything as well and our friends loved your restaurant.

Thanks again,
Christine

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Geoff Claydon writes:

Penny:

I just wanted to send you a quick note to thank you for accommodating my wife’s birthday lunch request last Friday. Our son joined us and we had a wonderful meal, excellent service and as you said the lounge area by the bar was much less hectic. We have certainly eaten in many restaurants over the years but would be hard pressed to find better food, but more importantly, any better treatment than was provided by your pleasant staff.

Thanks again,
Geoff Claydon

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Beth Parker writes:

Hi Penny; I wish to thank you and your staff for a wonderful evening and the excellent service on the celeb ration of my Mothers 80th and my husbands 60th Birthday. The waiter and chef were very accomodating when it came to food dificulties for my “Mother, they both went out of their way to make it work. I have already told many of my friends about your lovely establishment and the excellent service,food and atosphere, also I mentioned the portions were a good size. We will definitely be back.

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Leslie writes:

Good morning all.

I just wanted to thank everyone who made our dinner last night such a wonderful experience. We had so much fun. The waitstaff were wonderful, the food was absolutely out of this world and the restaurant was beautiful. We couldn’t have asked for more. You should be on tv for your food by the way. The ceasar salad was delicious the salmon was unbeliveable, the sauce, wow. The creme brule mmmmmmm. Every detail was so well thought out with the food and so good and different. Everyone just raved about each of the dishes. We will all be telling everyone we know about your restaurant for sure. Fine dining at its best. Very impressive.

Thanks so much for the gift card. My husband, son and I will be coming in for dinner very soon. I know they will just love it as well.

I work with a large group of people and can’t wait to tell them all how much I enjoyed your restaurant too.

Thanks again.

Leslie

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Johnny Sidoti writes:

Penny: “Hi Johnny. We wanted to take this opportunity to thank you for dining with us and for taking the time to provide your feedback. We hope you enjoyed your dining experience and look forward to your return. Thank you again!”

Johnny Sidoti: “It was our pleasure and you can be assured we will return and share our positive experience with everyone that will listen. That was the best service and meal my wife and I have experienced in years!”

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Shirley Van Steen writes:

Just wanted to let you know that we thoroughly enjoyed our Christmas dinner at Chatterpauls’ last night. This is the second year that I have chosen your restaurant for a pre Christmas get together with my former work colleagues (I am now retired). Every course was delicious and the service attentive. Once again, my vegetarian friends were accommodated with tasty options – everyone left more than satisfied! Hope to visit Chatterpaul’s again soon.

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Althea ‘Cherry’ Thompson writes:

Hi Penny & Chad:

Thanks so much for a wonderful evening. On Oct 14, 2012, my family had a wonderful surprise dinner for my 65th birthday at Chatterpaul’s. It was amazing, sharing the evening with family and some of my best friends. Everyone had a great time. The food was delightful. The ambience is so light and peaceful. My husband, grandson and myself were back the next day for my free lunch. For the next several days all I talked about was Chatterpaul’s.

Again, thanks to you and your amazing staff. We hope to visit again, sometime in the near future.

All the best for a very MERRY CHRISTMAS & A HAPPY AND PROSPEROUS NEW YEAR!!!

Best wishes,

Althea ‘Cherry’ Thompson

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Marva writes:

Hello Penny,

Thank you so much for making Annette’s bday venue very memorable. All the ladies enjoyed the service from Christy and all of your staff.
Tell Chad as per usual, the food was excellent.
We look forward to our next event which is sooner than later…..

Thanks once again and see you soon.
Marva

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Phillipa writes:

Hello Penny

I would like to start out by saying that my experiences at Chatterpauls’s never falls short of excellence. I came in for my birthday today and was served by Karen for my lunch. She was sincere and friendly. Always checked up on my husband and I to see if we were okay. I had the best Red Snapper meal ever!!! It was prepared by a young female chef. The flavours of the au de jus and the rice were all there and more. Once again hats of the the staff of Chatterpaul’s. I have and will always recommend your restaurant because you know what quality and service really is.

Thanks,
Phillipa

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Cindy writes:

Hi Penny

Please accept my sincere thanks for the free birthday lunch on Nov. 2nd. The food was exceptional and exquisitely presented as usual. The consistent calibre of the food, your attention to detail and the atmosphere combine to make your establishment a place that would rival any first-class restaurant in downtown Toronto. We will be back again and again.

Sincerely,
Cindy
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Brian and Kathy write:

Hi Penny,

I have meant to email you for sometime now but time has just gotten away from us, better late than never.

We want to thank you for helping to make our wedding special, everything was perfect. Everything we requested both before and during the reception was done right down to putting our centrepieces together and having them arranged on the table. The food was magnificent, everyone raved about what they ate. Some of our guests had not been to Chatterpaul’s before and I am sure if you haven’t already you will be having some new customers. If anyone is looking for a place to hold a smaller reception or banquet I would without a hesitation recommend Chatterpaul”s. Please give a special thanks to Mark and his team that afternoon/evening.

See you again soon,

Brian and Kathy

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Christine Petersen, President, TripAdvisor for Business writes:

The Certificate of Excellence – A testimonial to your high standards!

TripAdvisor has become the worlds largest travel site by recognizing the power of traveller feedback – and today, we are proud to recognize Chatterpaul’s for earning exceptional traveler ratings over the past year.

The Certificate of Excellence honours businesses that consistently earn top ratings from TripAdvisor travelers/

With a rating of 4.5, Chatterpaul’s has earned a place among the very best.

This award, whick is given only to the most exceptional performers in TripAdvisor’s global business community, is a significant achievement, deserving of recognition from both travellers and staff. We hope that you will proudly display the enclosed certificate for everyone to see.

Congratulations again, and we look forward to working with you to build a successful 2012.

Best wishes,

Christine Petersen,
President, TripAdvisor for Business
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K.T. writes:

Hi Penny:

Just to let you know, we were most pleased with our server – he was jovial and eager to please.

We were actually shccked for this type of service , considering we had decided to engage in a dinner reservation after 9pm.

We had somewhat prepared ourselves for a server who was maybe a tad bit grumpy from having to clean up his whole section and probably probably hopng to get out early from his Saturday night shift… BUT NO! He was great. His name is Regin.

I used to be a server dealing with evening shifts and often demanding guests. Even though we were trained to adapt, work and ignore these things, it can be difficult to always stay pleasant. Regin was great however and a real pleasure to speak with.

Thanks!

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Lindsay writes:

Dear Penny,

Thank you so much for all of the time and energy you put into helping me plan John’s 40th Birthday.

As you know, it was a huge success and a surprise!

I truly can’t thank you and your team enough.

THe food was delicious, the venue fantastic and the service – simply outstanding!

John and I look forward to stopping in to spend our gift card- thank you.

We hope you and Chad enjoy the rest of the summer.

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Mayor Pat Perkins writes:

Dear Penny:

Please accept my sincere thanks for once again participating in my golf tournament. From all of the feedback I received, it was a tremendous success…

Through your generosity $35.000 was raised for Lakeridge Health Whitb y Foundation’s “Buy a Bed” campaign along with $5000 for Whitby youth. The balance of funds will benefit our community through the support of various organizations.

It was gratifying to received the compliments from golfers on the wonderful food provided this year by Chatterpaul’s. You certainly impressed the many participants that day.

Again, thank you!

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Susan Broad writes:

Hi Penny,

Thank you for providing such a lovely evening on Saturday night. The place was hopping and that always creates it’s own excitement and adds to the great vibe of your restaurant. Patty as always lovely and efficient and thank you for the great booth. Food was superb – Arctic Char delicious and I had dessert which was an apple cheesecake – very yummy! If I could, I would probably come every 2 weeks!

Thanks again Penny and see you soon.

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Pamela Aguilera writes:

I just love coming to your restaurant. I’ve been there many times for birthday celebrations and to take advantage of your Wednesday Appetizer/Martini night.

The service is always excellent and the food is fantastic…

Its a really great spot and I’m so glad I’ve discovered it:)

Regards,

Pamela Aguilera

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Sandra MacMillan writes:

Hi Penny;

I wanted to take the time to respond to your email regarding our experience the other night at your restaurant. I feel that people are so quick to give negative feedback rather than positive so I wanted to change all that…

Let me just tell you that the evening that we experienced in your restaurant was something beyond special. We are huge fans of Gordon Ramsay and this is what this experience was like.

We had a wonderful waitress named Patty who was not only pleasant, she tried to help my husband decide on what to have. We were both struggling with what to have, we just wanted to try everything. Another server brought us out a sample of what was going on in there, and I just wanted much more of that. We were seated right in front of the cooks and what a spectacular place to be seated. We got to witness the interaction with the chef and the others with him. Great relationship there, you could feel it.

Then our appetizers were brought out. We have the spring rolls. I simply can not tell you how delicious they were. I have had many spring rolls in my day and nothing compared to this. The sauces were just amazing too. Now we really couldn’t wait for our dinner. And this would not disappoint at all. The plate looked amazing, garnishes just right. The portion size was fantastic, just right. Not too much, not too little. But the taste was just too much to describe. We go out for dinner occasionally and we really want to enjoy what we get. But I can honestly tell you that we have not had a dining experience like this one, EVER!!!

We will most definately be back. And we will be back alot. We have already started to spread the word to all our friends that Chatterpaul’s is the place to go for an exceptional dining experience.

Don’t change a thing.

Thanks for a great night.

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Janice writes:

Just wanted you to know that my husband made reservations for us and six of our friends for my birthday on Saturday evening and the meal and service was absolutely outstanding. All of our friends that attended either personally told us or emailed us on what an extraordinary evening it was… One friend said ” I’ve never tasted more exceptional food” everything was beyond our expectations.
Thank you for making the evening so special.

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The Parkins Family write:

Hi Penny,

Hope all is well. We have been coming to your restaurant regularly since it opened a few years ago. Its always a pleasure to dine there. Last night was special as it was my wife’s 50th birthday & her Dad’s 84th birthday. So we came with our young son, as usual…

Congrats on all your improvements over the years and the continued excellent service from your staff.. well trained & mannered !!. Please let them know that we appreciate all that they do.

Ask Chad if he is doing any special menu for Caribbana week !!

Cheers… sorry we missed you last night. See you next time.

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Chris writes:

Our friends Cory and Sloane invited us to join them for dinner last Friday evening at your establishment.
I must say I was very impressed with your menu selection; it was hard to decide on a main dish!
My wife has already suggested we return for our anniversary. You made quite an impression and I look forward to our next experience at Chatterpaul’s.

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Sue Murray writes:

Without a doubt your restaurant is the finest we have been to hands down. There were 13 of us at the table and all of us raved about the deliciousness of the food. The service was great also. None of us had ever been to your establishment and we all decided that it is now our “special occasion” go to place. Our compliments to the Chef and to all the staff…THANK YOU!!

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Susan Ross-Foster writes:

Thank you ~ it was our pleasure ~ lunch was delicious! My daughter and son-in-law asked me where I’d like to go for my birthday and I told them Chatterpaul’s. We had not been there in ages. I had heard your birthday commercial on the radio and was teasing them that I would get a free lunch, yet you are the clever one because we enjoyed our meals thoroughly and will definitely be back again soon and tell all our friends of the great experience. Good follow-up by the way…

I had wondered why you requested my email on the form. I met you some time ago when I was there for dinner with Amelia Lauer. Sorry that it’s taken me so long to return.

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Brad McLean writes:

Hi Penny,

Well, “outstanding” about wraps it up in a word.
The meal was perfect and your staff ensured that every aspect in solving my and Jennifer’s need for trying Beef Wellington was successfully achieved…

I appreciate everything you did to make this evening happen.

Thank you,

Brad McLean

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Fran writes:

I JUST WANT TO SAY THAT YOU HAVE FABULOUS RESTRAURANT.

I WAS THERE FOR THE FIRST TIME IN MAY AND JUST LOVED IT.

FOOD IS FANTASTIC TOO.

Fran
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Joe and Tracy Johnston write:

Thanks Penny!! Tracy and I enjoyed our visit for Customer Appreciation (with Anna & Ken). We treated them to befores & afters including cocktails and a bottle of white for the ladies and a bottle of red for Ken and I……yes even after all the samples (not to worry….DD Express)…..fabulous nite!!!!We were all stuffed (but VERY happy).

All the best,

Joe and Tracy Johnston
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Pat writes:

Thanks Penny – you are up early.
I told Patty I was going to send you a note regardless. Everything went well – food was good, service excellent. Love the fact you have an LCD screen available – we did not use the sound system as there was not that many there but see there would be a need should the room have been fuller. I will most definitely be back.
Thanks again.
Pat

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Ania writes:

Hello Penny

I hope all is well. Just wanted to send you a BIG THANK YOU!!!
You and Chad as well as all your staff made everything Beautiful for Bella’s communion at Chatterpaul’s !!

Food , atmosphere and Service was outstanding !!

Thank you again for your warm hospitality !!
Kindest Regards,

Ania

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Kerry Yates writes:

Hi Penny,

I can’t believe it is almost the weekend again. I just wanted to drop you a note to say thank you. Hailey, the birthday girl, had an amazing time at her 30th birthday party. She told me the next day she felt like a queen at the party and we had a great time getting together with friends and family…

Many people commented to me that their meals were excellent, so kudos to the chef(s) and the service was unbelievable. Your staff served you well last Sat. night and they made it all look so relaxed and easy. Thanks for all of your hard work organizing and rearranging things for us – you definitely made magic happen last Sat. night.

Kerry Yates

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Jeff Traynor writes:

Hi Penny,

Just a quick note on how much I enjoyed my first visit to Chatterpauls this past Saturday evening. The food and atmosphere was outstanding! After a crazy work week what a great relaxing evening out – you will see us often! I really like that table for 4 in the lounge back by the window!

Cheers,
Jeff Traynor

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Nancy Teengs writes:

Hi Penny,

Thank you to you, your Husband and all the amazing staff that made my Mom’s Memorial a wonderful positive experience under such sensitive times. Our family and friends had the opportunity to gather in a wonderful space to share my Mom’s legacy….

You and your staff provided amazing food and attending to all our needs.

Thank You So Much!!!!

Nancy Teengs

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Debbie Vermeulen writes:

Thank you so much Chatterpaul’s
Being highly recommended..very good ..food was soooo good..chef was amazing..must say it made our 21st Wedding Anniversary…can’t wait to return!
Our waitress was awesome (Pat)…

Many thanks
Debbie Vermeulen

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Margaret Smith writes:

Hi Penny,

Just want to say how much we enjoyed attending your restaurant on the 23rd. As usual the food was exquisite – service wonderful and a great time had by all. Am referring you to all my friends and we will be back!

Margaret Smith

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Bassam writes:

Penny,

A BIG thank you to everyone at Chatterpauls who helped make my wife’s 40th Birthday such a memorable evening with friends and family. Koula LOVED the party and all of our 30 guests were delighted and amazed with each course you served….

This was no surprise to Koula and I who love eating at your elegant restaurant and enjoyed every dining experience…however your smooth handling of a large group in your private dining room and providing impressive service to every guest while paying attention to all the details took the “service experience” to a different level.

I also want to thank you for your professionalism from the moment I contacted you to book the surprise party to customizing the menu to selecting the wine to ensuring every guest had an amazing experience… and finally walking with us to the car at the end of the night… You are genuine and full of class!

My compliments to Chad as well for an amazing and delicious menu!

Sincerely,
Bassam
Saturday April 28, 2012

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Janet Gammon writes:

This is a belated note of thanks to you Penny, and to all the staff and chefs at Chatterpaul’s for making our get together on March 3rd a huge success. We were celebrating two 60th birthday’s and the evening was just perfect from our start in the lounge to the beautiful dinner and special desserts and finally back in the lounge for nightcaps. The food was nothing short of spectacular. It was a first visit for everyone and all said they would return…

Penny, you went above and beyond to accommodate our reservation for that evening and I truly appreciated your efforts.

Chatterpaul’s is a real find, a true culinary treasure.

Most sincerely,
Janet Gammon

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Irene writes:

Hi Penny

Just want to thank you for accommodating us on March 25, 2012 to celebrate Cordell’s 60th birthday.
The food was excellent, the service was great and so was the atmosphere.
Everyone enjoyed themselves and no one had a negative comment….
I am sure out of the 50 in attendance you are going to have repeat visits.
Cordell and I will certainly be back.

Thanks again

Irene

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Joe Johnston writes:

Hi Penny,

We had friends in a week ago last Friday night (Feb 24). The 4 of us sat in the end back room booth, 4 bottles of wine (2 red for the guys & 2 white for the ladies), a table full of apps to share and 4 beautiful main courses later – we were off to your bar for a night cap. Wow what a great night!!! Server was amazing too….

Home transportation courtesy of DD Express 😉

See you guys tomorrow night.

Thanks & warmest regards.

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Teri writes:

Hi there staff at Chatterpauls,

Your email just reminded me that I forgot to pat you all on the back for a wonderful night my family and I shared on January 27.
It was my mother and sister’s birthday, I think there was at least 16 of us plus my baby…

The food was great and the staff and chef were so accommodating. My 13 year old sister is very picky and would never venture out to try something different, we asked if there was anyway she could just have a plain piece of chicken and potato/fries. There wasn’t even “a well we’ll see” it was “sure of course no problem”.
One of my other sister decided to be “different” and try something new, fish which she rarely ever eats, and did not like the taste. There was nothing wrong with it, 2 of us ordered the same thing and loved it. The waitress noticed she hadn’t touched it and asked if there was something wrong, we explained and told her not to worry about it but, sent who I think was your manager over. He said so it just wasn’t your taste? She said yes sorry, he didn’t give us a hard time and offered her to order something else and cancelled the charge for the fish. She ordered the Chicken Parmesan and loved it!

Well we all had a wonderful night as we always do when we get together, but the atmosphere at your restaurant made it one to remember for a long time.
Thank you so much, for what a great job you all do putting the customer first and making it a great experience every time we visit.

Teri (a more than satisfied customer)

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Mark Sirois writes:

Hello Penny,

I am currently in Montreal. One of my employees brought me a piece of your banana cheesecake and I have to say it may be the single most wonderful thing I have ever put in my mouth. The joy that I had as I was consuming this delectable, decadent dessert was quickly followed by a deep sense of despair and depression since I am all the way over here and you are way over there. Then again, maybe that is a good thing as I probably would be 700 pounds if I lived anywhere near your establishment. I will be in Toronto next week for business and I do intend to come by for supper one of those nights. Please…..I beg you….do not allow me to have more than one piece of cheesecake. No matter how much I beg….you have to cut me off at one.

Thank you for your time.
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Sharon Clark writes:

Hi Penny!

Just a note to say how much we (3 of us) enjoyed our dinners at your restaurant on Saturday night – 6 pm. We were placed in the bar area because no seating in main restaurant was available, and that was fine with us because had made late reservations and were aware of this seating location!…

…….but thanks to kind hostess(es), we were re-assigned to a comfortable booth shortly thereafter! We were surprised, appreciative and thrilled as we had not complained….which made it all the more an enjoyable dinner because someone went out of their way to look after us! It was my birthday celebration (68th) and we had brought a newcomer to Chatterpaul’s, who was most impressed and said she would be returning for sure and bringing in others in the future to enjoy your restaurant, service and food!

The food was well-presented, and delicious, (love the sauces and herbs)
The service was excellent!
The waitstaff personable, friendly, courteous and accommodating.
It doesn’t get any better than that! …and the reason why we keep coming back!

By the way, the birthday cake presentation was appreciated too and yummy!

Thank you so very much for providing an environment in which we could have a delightful time!

…until next time…..Cheers!

Sharon Clark
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Christine Bedard writes:

Hi Penny & Chad,

Thank you very much for making our event so memorable. The menu was once again outstanding as was the service. The meal was so delicious that there was not a morsel to be found on any plate. We look forward to many more great lunches at Chatterpaul’s. It is certainly our restaurant of choice…

I would also like to thank you for your kind gesture.

It is always a pleasure introducing friends to such a fine establishment.

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Ryan Pais writes:

Hi Penny,

I just wanted to commend you and your staff on making Valentines Day one of the most memorable days for us! Your staff were warm, courteous, and well versed in dishes being served. The words chosen in your mission statement are definitely lived by and to the letter.

Like I had mentioned to you, this was our first visit to your restaurant and it was absolutely an amazing experience! We will definitely be back, possibly make it a monthly visit and a great treat for us! We will also recommend your restaurant to our friends and family that would like to experience great food and atmosphere.

I do know that you mentioned certain days have a particular thing going on. Could you remind me again of what those days were and what was happening?

Thanks again Penny and well done on a amazing restaurant!

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Ren writes:

Hello Penny,

I just wanted to let you know that I am extremely happy and satisfied with the service that we have received from your staff and yourself. We were in your restaurant with friends for the 1st time on Jan 21st and received excellent service from you and your staff.

The next week, I had a colleague at work that was going through a really rough time. He lives in Ajax, so I thought a $100 gift certificate to your restaurant would help to cheer him up. I called and when I explained what I wanted and needed it immediately, who ever answered the phone pulled Mark out of a meeting and within minutes the transaction was complete.

I am so impressed with your restaurant, my husband Cliff and I will be back tomorrow night with a business colleague and his wife. Looking forward to it.

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Nancy Cooper writes:

We had the pleasure of dining at your restaurant tonight. From the moment we arrived we were treated exceptionally well. The service was superb. The food was devine – it took us quite a while to choose as it was all fantastic. The wine list was great and we were helped when we couldn’t choose between 2 wines. We were offered food samples that were also exceptional. Our dinners were beyond our imagination, the fusion of flavours left us wanting for more. Dessert did not disappoint. This is truly a Gem of Whitby- we will be back.

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Susan Myers writes:

I dined at Chatterpauls last week with some friends and wanted to let you know that everything about my experience was above and beyond I ever expected.

We were greeted at the door with a smile and taken right away to our table. Jenna served us, she was very helpful with answering questions and knowledgeable with the wine list and menu.

The food was out of this world…hot and delicious.

Please Convey my appreciation to Jenna, she even coordinated a cab for us upon leaving.

Keep up the good work.

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James and Anne write:

Penny & Chad,

They say, “Better late than never” and we hope that is how you accept our message of thanks.
In October 2011 we had booked Chatterpaul’s restaurant to have our wedding meal as we had previously tasted the wonderful food there and wanted our guests to have a meal that would be special. We originally booked to have our guests attend the restaurant for their meal and then move to a hall for the wedding reception and dance. As you know we changed our minds three months before the wedding date, and with Penny’s help, instead had Chatterpaul’s cater the meal at the reception location of our choice.
Prior to the wedding, Penny checked out the kitchen facilities at our reception location and gave it the thumbs up, with the caveat that there was a concern with one of our meal choices that could not be guaranteed to meet Chad’s high standards, due to the lack of hot rings in the kitchen. This was easily rectified with a substitute meal of our choice that we had tasted at the “sample tasting” night we had attended weeks earlier.
On our wedding day, any concerns we may have had with catering the wedding outside of the restaurant quickly disappeared when your staff provided us with what can only be described as a wonderful, delicious and memorable meal. Everyone of our guests commented on the fantastic taste and presentation of their meals. In fact the Minister went so far as to say that of all of the weddings he had attended, this was the best meal he had ever had. The staff were attentive and friendly, and quickly cleaned up before leaving us to enjoy our reception.
We left the next day for our honeymoon, and when we returned a month later, there were no surprises in the catering bill that awaited us and was exactly as had been quoted, which I might add was very reasonable for the excellent meals we had all enjoyed. Once more we thank-you and your staff for a job well done.
Sincerely,
James and Anne
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Kathy writes:

Thank you for the Christmas greeting.
My girlfriend and I had the most wonderful ‘girlfriend Christmas dinner’ at Chatterpaul’s yesterday.
The food was exquisite as always, and we try to have something different from the menu each visit.
Our server was Rob and we definately want to be in his section when we return at the end of January for my girlfriend Ruth’s Birthday.
Looking forward to seeing everyone then!

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Neil and Deb Clarke write:

Thanks for the holiday message. Chatterpauls is the best restaurant in Durham Region and we have turned so many people onto your great hospitality and excellent food. No need to travel to the GTA….we have the best right here in Whitby. Hope you and your family get to cater to each other at Christmas.

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Jim McPhail writes:

Penny

Just wanted to send a note along to say that my staff and I had a “GREAT” evening last night. Everything and everyone was/ were very attentitive on all aspects which made the evening very enjoyable.

Thanks again and have a wonderful Holiday Season!
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Officer Astrid writes:

I just wanted to let you know that we enjoyed our evening at Chatterpauls. The food and service were amazing, Craig and Brittany were outstanding and met our every want.

I have been asked to book with you again next year as they enjoyed the evening so much. I will call you again next year to make the arrangements.

My compliments to the Chef(s) as well, amazing and delicious menu!

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The Staff and Students of Sinclair Secondary School write:

October 2011 – Thank you for supporting our fundraising event. With your help, we were able to raise over $4000. This will go a long way towards our school construction project in Tanzania.

Sincerely, The Staff and Students of Sinclair Secondary School.

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Jennifer Vance writes:

Hi Penny! The night went so well, I wanted to let you know how amazing your staff was. The ladies were very excited that you guys were there. Mark was so professional and great with getting things set up. Steven and Deborah did a fantastic little presentation (and it was cute that he was nervous 🙂 ) But in all seriousness, I am so thankful for your assistance and theirs for this night, you definitely were key in making it a success, the ladies are already looking forward to next year.

Warm regards,

Jennifer Vance, B.Comm, PFPc
Financial Solutions Specialist
Scotiabank Whitby Shores
Phone: 905-665-5538
Fax: 905-665-6225
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Brett C Whittick writes:

Penny and Chad
Your service, food and presentation was an 11 out of l0. I have spoken very highly to everyone I have seen about chatterpaul’s and have convinced a few friends to try it out. I thank you for a wonderful evening and will be back. Have a wonderful day and please thank your staff for an exceptional job from the moment we walked through your doors.

Sincerely,
Brett C Whittick
Pre-owned Sales/Leasing Consultant
Mercedes-Benz Canada Inc.

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Doon and Peter Taylor write:

Dear Penny,

Just a note to thank you and your staff for making our evening with you last Saturday so delightful. You handled our “table situation” beautifully–a nice prelude to the excellant meal that followed and the lovely dessert that was produced in honour of my husband’s birthday. Please thank Craig for his perfect timing! We will definitely come back for a repeat performance.

May we wish you continuing success with your restaurant.

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Maureen & Nick write:

Hi Penny,

Everything was absolutely perfect. We couldn’t have been happier. You and your staff are top notch. I didn’t have to worry about a single detail. It was all covered. Our guests loved Jen and Shark. The chefs and the meal were unbelievable. I’m still full! There was not a single negative comment – everyone raved about every course. My Italian Father-in-law (I can say that now) – had a second bowl of pasta!

I would not hesitate to have you cater our next special occasion. Everyone asked us about your restaurant so I’m sure you have gained some new customers.

I can’t thank you enough. We had an incredible evening.

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Naomi writes:
Hi Penny and Chad:

Thank you for your personal email and for the incredible dinner that we had for our anniversary. We always rave about your restaurant!

Aside from the outstanding and flavourful food, I have to say that your service is the best that we have ever experienced. Your friendly and outgoing staff works as a real team.

Have a wonderful Thanksgiving!

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Lisa R. writes:

I wanted to tell you what a pleasurable experience we had in your restaurant recently. Thank you for taking the time to speak with me over the phone regarding the severe food allergies our family has and the care and attention it would take to accommodate us. You made us feel welcomed before we even entered the restaurant! Our server, Patty, was no less than absolutely awesome, being both careful and caring by either asking questions or clarifying things throughout the evening to make sure everything was going well. We thoroughly enjoyed ourselves. With a grateful heart, we thank you and look forward to many more dinners at Chatterpauls!
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Cathy Rowell writes:

Hi Penny:

Just wanted to let you know that everything was perfect on Saturday. Your staff were amazing, I can’t praise them enough. Jen is the best, I’d hire her in a heartbeat. The food was outstanding and thoroughly enjoyed by all. Nick’s Dad asked for a second bowl of pasta…..the ultimate compliment, as he is very Italian and very particular .

Thanks again for helping make it such a special day for Nick and Maureen.

Cheers

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Patti de Gast writes:

Food perfect-especially the Moroccan ribs-service very attentive. Atmosphere very nice felt comfortable like we were at home-but with much better food! Loved the whole experience-kudos to all.

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Barb writes:

Penny, I must tell you that the service there was EXCEPTIONAL!!! We never eat out (we are both athletes and so we are very particular about our food ). Our Wedding Anniversary was the first time this year. We couldn’t get over the politeness.

From the moment we entered an employee greeted us and opened the door welcoming us in, a young lady so pleasantly showed us to our table and our waiter provided excellent service. As we were leaving a young waiter checked the table and found I had left my sweater and brought it over to me.

The food was delicious!!!

This was by far the BEST SERVICE EVER that we have received in any restaurant.

We thank you for such a wonderful evening and we will be back.

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Nathalie Shoniker writes:

There is nothing I love more than to take my children to your fine establishment again and again. My son has had the duck, lobster crusted halibut and of course your signature Caesar salad. I’m constantly telling people that Chatterpaul’s has the BEST Caesar salad in the Durham region. The atmosphere is delightful as always and the wait staff are always pleasant and on top of everything. And i finally talked my Boss and his wife into visiting your beautiful place and she called me to thank me for telling them about it. They LOVED it! Thank you to everyone at Chatterpauls for making our visits to you so enjoyable!!

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Andrea & Garfield write:
Hi Penny, my husband Garfield and I came there for dinner after watching a short TV segment on your restaurant and all I can say is your restaurant is the Jem of Whitby! My husband is a chef in his own right and for both of us to say “this was worth leaving our house for” means a lot! The food was superb, the atmosphere relaxing and romantic most importantly you, your husband and staff were inviting and friendly. We plan on coming back again to try something new 🙂
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Simone writes:

Hi Hayley,
Just a short note to thank you for the way you organized our 50th anniversary dinner on July 3rd. The whole meal, hors d’oeuvres, etc. was very well presented, served hot–everything was just the way we wanted it. I would certainly recommend your restaurant to our friends. Actually all of our friends were very impressed with the food and presentation of it. Thank you again.

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Maria Barrese writes:
Good Morning Penny,

I wanted to thank you for the gift certificate you sent. As I mentioned over the phone, our guest enjoyed a lovely dinner at your restaurant and we look forward to booking our next corporate function with you.

Regards,
Maria Barrese

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Anna writes:

Hi Penny,

This is just a little note to say a very big THANK YOU for all your and your staff’s hard work during my shower on June 12th.

I can’t tell you how happy and excited I was to have my shower at your restaurant, it’s one of our favorite places to eat! Everyone from my mother and mother-in-law to be to all the guests were raving about the delicious food and amazing service. My mother received many calls the following days all complimenting the restaurant and food. Your staff goes above and beyond the call of duty and I felt so at ease that my guests were well taken care of.

Special thank you to you Penny, Chad and Hayley for all your help with the menu and set up leading to that day.

We look forward to seeing you soon
A big THANK YOU once again!

Anna
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Susan writes:

Hi Penny,

I just wanted to thank you for arranging such a lovely table for us for Michael and Patti’s celebration of their convocation on Thursday night. It was a lovely evening and very sweet of you to give them each a glass of celebratory champagne – they were thrilled with that. It was very special for Don and me to have both our children there along with their significant others and what better place to celebrate than your fabulous restaurant! Awesome evening! Thanks again.

Best regards,
Susan

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Sean and Yvonne write:

Thank you for greeting us. My husband and I enjoyed and were very satisfied with the food, presentation, the welcome from the staff as well as the ambience of your establishment. We spoke of your restaurant to family and friends; we will definitely be back and not just for any special occasion.

Best Regards,
Sean and Yvonne

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Iris (Edis) Nicolaison writes:

Hello Penny,

Just a quick note to say “many thanks” for a wonderful ending to a fantastic evening. Teresa Shaver is my counter part at the Whitby Chamber and our husbands are friends so we like to go out and about for good food and wine. The wine that you suggested was outstanding, thank you for giving me Eric’s business card so that I can order a case or two of that McMannic Merlot to share with friends and share the story of how we were greeted and treated and made to feel so welcome.

Thanks again, I’m about to order that wine and will be sure to let Eric know where I got the connection.

I wish you and yours a fantastic long weekend.

Iris

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Carol writes:
Hi Hayley,

I do hope your early Easter celebration was as enjoyable as today’s bridal luncheon shower at Chatterpaul’s!! Everything surpassed what I had ever hoped for, truly. You really made this event happen for me and I’m so very grateful.

Jenna, Brittany, Sam and Shark were so capable in their responsibilities, just as you stated they would be.

I could go on and on about all the comments from my guests in regard to the setting, the friendly service, the food, the food, the food….All couldn’t have been any better, and I have no hesitation when I tell you that…..Chatterpaul’s will likely be revisited by a number of my guests!

….one of these days, after the wedding, I’ll be in to try those pork medallions! I loved the fish I had today!! The punch was terrific!!

Thanks for everything, Hayley.
Your call this morning told me even more about your work ethic!

Carol

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Rita writes:

Hi Hayley,
Thank you so much for all of your help with planning the menu. Everyone loved the food and we all had a great time. Penny and the staff were so accommodating and friendly- it was great!!

Thanks again!
Rita

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Mary Ann writes:
Good Morning Penny and Chad: Dr. Fern and I would like to thank you for the first class service, dinner and venue for our function last evening. Our expectations were surpassed and the feedback from our guests was very complimentary. Hopefully many of our guests will return to Chatterpaul’s. Also, it was an added bonus meeting and talking with Ryan throughout the evening. What an incredible gentleman.

We look forward to seeing you soon and will not hesitate to host future events at your restaurant. Thank you again.

Sincerely,
Mary Ann

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Cathy and Rick write:

We just wanted to let you know how much we appreciated being included in last evenings festivities. We had a wonderful evening ! It is such a pleasure to spend time enjoying a terrific meal, in a lovely atmosphere, served by your kind and caring staff. As always it was a fantastic experience, start to finish. Thank you so much!

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Susan and John Bean write:
We just wanted to thank you for such an enjoyable evening on Monday.
Chatterpauls is such an inviting warm environment, with fabulous food and wonderful people.
We will be booking a dinner again very soon.

Thank you again,
Sincerely,
Susan and John Bean

PS. The wine from Australia that you were showcasing called Junior is absolutely fabulous!

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Nina writes:

Dear, Penny and Chad – you’re spectacular! We applaud you all for helping us make my Mom’s birthday celebration a memorable one. The menu featured so many mouth watering selections and the served dinners were well prepared and boasted with flavours. More over, we extend huge gratitude for the accommodating the special food request. Our server, Sam was fantastic; incredibly friendly and considerate. You’re definately on top of things at Chatterpaul’s. Phenomenal!

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Myrtle Sodhi writes:

The Chilean sea bass was AMAZING! The lobster sauce was to die for. The braised rib was out of this world and the dessert was the perfect ending to this amazing food journey. You lived up to your mission statement. Who could forget the attentive, friendly and gracious staff. Thanks for making my birthday a great one! Ps. Our coco & crab cake was awesome and I can’t leave out the lovely banana cheesecake!
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Dave Nuttall writes:

Hi Penny,

Just wanted to say what a great time we had last night. The food and service was amazing- especially the steak, cooked perfectly. Will definitely be recommending Chatterpauls to all my friends.

Thanks again,
Dave Nuttall
D. Nuttall Construction and Renovation
http://www.DaveTheToolman.com
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Lynn writes:

Hi Penny – what a great web site! interesting and informative!
You might not remember but it is my son who is the sommelier – so we dined at your fine establishment a few days before Christmas (you unfortunately were not there) but Jay was duly impressed!!!!! just thought I would pass that on from a guy who has worked as a sommelier at the Savoy in London and the Fairmont in Whistler!!
Keep up the good work – and all the best to you in 2011 – I am sure we will see you!!

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Stephen and Suzanne Gordon write:

Hello Chad and Penny,

Thank you for a lovely meal on New Year’s Eve, we thoroughly enjoyed it and with leftovers to boot!
To add to the comment regarding ontario wines, we really enjoy the sauvignon blanc from peller estates, wonderful citrusy taste that would complement many of your dishes!
We look forward to another fine dining experience soon!
We have highly recommended Chatterpauls to our guests when they have enquired about places to eat in the durham region.

Thanks again,
Stephen and Suzanne Gordon
Paddington Place Bed and Breakfast
Oshawa, ON.

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Paul Abate writes:

Hi Penny

We had the pleasure of dining (once again) at your restaurant on New Year’s Eve and wanted to thank you and your staff for a lovely evening of food, great service and hospitality. Our reservation was for 10:15pm and glad that it was as it allowed us to ring in the new year in pleasant surroundings. Thank you for the champagne and new year’s accessories.

A huge Thanks to Patty who was excellent in looking after our needs and was an utmost pleasure to talk with. The service and food was impeccable.

Happy New Year!

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Karrie Silver-Watson writes:

To Chad, Penny and Staff,

Just wanted to say THANK YOU SO MUCH for our wonderful branch Christmas Dinner (on December 10th). The service and food were excellent for the second year in a row. Everyone had a wonderful time. We look forward to dining there again soon.

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Jon Humphrey writes:

Penny, just wanted to drop you a quick line to tell you that dinner was fabulous as usual. Also, every one of your wait staff that dealt with us was incredible and so helpful and sweet. Hope your Holiday season is busy at the restaurant and you have a very Merry Christmas.

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Marissa writes:

Hi Penny,

I wanted to touch base sooner, and thank-you for being a part of our client evening. We did manage to raise 700$ though matching sales and the gift draw. This will really help our families in Oshawa struggling with cancer and being out of work.

A special thanks to Chad too!

All the best, Marissa

Marissa Graham
Owner/Lead Designer
Endless Ideas Interiors
endlessideas.ca

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Scott and Cathy Andrews write:
Just a BIG thank you to all staff and management of Chatterpaul’s. We celebrated my parents 65th wedding anniversary there last night and was very pleased with the food and service you provided. As this was my recomendation for the place to go I was extremly glad to hear from all who attended that the choice was the best. I know now that the people that were there will most certaimly be back. It was also with a touch of class that Penny presented my parents with a token of appreciation from the Restaraunt. This was a very special touch.
Again Thank You All.

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Wanda writes:
Congratulations on being the best restaurant EVER. and top Chef for sure. I think Penny should be nominated for the best “whatever her exact title is” because she is so genuine and accommodating to her customers. We have been treated so well. Hope your hand is better. See you soon.

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Leanne writes:
Dear Penny and Chad,

I can not say enough about the atmosphere, food quality and taste, and wonderful service at Chatterpauls!!! Our first experience at your establishment, my husband and I were there for a romantic dinner and had the most wonderful, relaxing time! We felt very taken care of and your staff was fun, professional and efficient. As well, we entertained friends from out of town for another spectacularly fun evening not long ago. We are about to bring my in-laws from Ottawa in for a Christmas dinner and we are quite excited to introduce them to your fine restaurant. Thank you so much for bringing such a fabulous place to Whitby!!

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Nadira writes:

Hi Penny,

I wanted to let you know how much we enjoyed dinner at the restaurant yesterday evening. The food was absolutely outstanding and everyone on your staff were so super-friendly, and it was genuine!

From the very first moment walking in and being greeted with a friendly smile, right to the very end (and everything in-between), it was a wonderful dining experience!

Thank you!

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Janice writes:

AWWW, you guys are so sweet and yes, I have been “camped out” at your spot of late….Always a pleasure from the food, décor, customer service…. EVERYTHING. It is wonderful and refreshing to see business people who know how to “put it all together”!!! Well done. No surprise you are full so often. I am sure I will see you again soon! Cheers!

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Lori writes:
Thanks for a great meal! I was hosting friends from out of town and they were blown away by the flavor of the food, the decor and your staff. It made me so proud of the fact that your restaurant is in the town of Whitby!

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Rob Boswell writes:
I had a very enjoyable dinner this evening in your bar/lounge. The food and wine were great (I had the sea bass and banana cheesecake and still feel great about both choices) but I was especially impressed by Tish who provided our primary service. She was great.

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Susan Amres writes:

Hey Penny and Chad,
I am still talking about your food as a matter of fact I did a review for you on tripadvisor. I myself have pastry chef training from George Brown College so I know all the hard work that takes place behind the scenes. You two have the right recipe for success and I wish you well.

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Louise Ritchie writes:

Penny & Chad,
Just wanted to thank you both and all your staff for a fabulous day at your First Annual Golf Classic. The Eldorado Golf Course was alot of fun. The course is small but there are quite a number of challenges (water & sand) to make it interesting. Dinner back at Chatterpaul’s was exquisite to say the least. The Chef Sampling was a great start to the dinner along with the wine tasting (2 whites and a red). Your salad was such a tantalizing start to the meal, greens, pears and goat cheese, always a great combination.We quite enjoyed the surprise entertainment – an aerialist right in the middle of the restaurant – who would have thought!!!! The main course and dessert topped off the evening meal along with prizes for all the golfers. I was especially pleased to hear that proceeds went to the Durham Children’s Nutrition Project. I’m so looking forward to next year’s golf tournament.

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Michelle Lewis writes:

I have not even begun to express my sincere gratitude for the your professionalism, attention to detail and culinary expertise I exprienced when you catered my birthday party in my home.

My guests were delighted as well as amazed with each course they savoured. The Lamb Shanks (which my guests referred to as the ‘Bronto saurus’ Ribs) were a phenomenal hit as well as the Bruschetta. The Stuffed Chicken Breasts were done to perfection and the Caesar Salad selection was indeed the right choice.

The only unfortunate thing was that I ran out of Chatterpaul business cards! But don’t worry I gave explicit directions to the restaurant for the few without cards.

Many Thanks to YOU ALL for adding that perfect elegant touch to my Evening.

Looking forward to dining with you soon.

Kind regards

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Rob and Jan Bradford write:

Dear Penny & Chad,

We are writing this note to you as a heartfelt word of thanks to you and your staff for your part in making our special day an utterly amazing event.
The atmosphere when we arrived was as we had envisioned, relaxed, alive and comfortable.
The food was, as we expected, totally fabulous. Every one of our guests enjoyed their meal and are still commenting on the array of flavours and textures they enjoyed from the varied choices that you helped us select from your menu. The vegetarian meal was very well received to the point that the recipe was requested.
The wines that were suggested were also absolutely correct and complemented the meals perfectly.
The desserts were fabulous with special mention of both the Crème Brule and the Molten Chocolate.
We were totally impressed by your wait staff’s attention to detail and the way that they were able to look after our guests completely and without fuss.
It was amazing how your kitchen was able to get all the meals ready and on the tables in a seemingly seamless manner. Not an order was misunderstood or incorrectly prepared.

Congratulations to all of you at Chatterpaul’s for doing such a marvelous job and making our wedding day and dinner one that all our guests and we will long remember.

Warmest Regards
Rob and Jan Bradford

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Claude Mainville writes:

Hi Penny,

It must say, it was with a great pleasure to have met you on Friday. It was a great experience and yes, we are going to make this our fine dining spot for Joanne, myself and all of our clients and guests. I will highly recommend your establishemnt to our clients. My compliments to the head Chef James – I finally found someone who can get my steak right . It was so tasty and I like it “Chicago style” and medium well – which is exactly what I got. The coconut appetizer was also excellent and the dipping sauce – awesome. Joanne, my bookeeper was astonished about her dish and she really enjoyed the wine that our server Craig selected for us. He is a real trooper.

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Beulah writes:
Hi Penny,

We had an awesome time on Wednesday at the rehearsal dinner and I wanted to send you our thanks once again for the wonderful meal and excellent service we received.

Everyone was raving abuot the meal and I think you could tell by the clean plates being sent back that they all loved it. Quite a few of them said they would definitely be going back.

The wedding went off without a hitch and now the bride and groom are enjoying a well deserved honeymoon.

Again thank you very much for all your help and we will definitely be seeing you soon.

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Mary Ann Nova writes:

Dear Penny and Chad:

Chatterpaul’s marvelous fashion show held in May of this year was absolutely fantastic! Your generous donation of time, resources and passion provided $12,000 of much needed funds. Thank you for caring about our special facility.

Mary Ann Nova – Nova’s Ark
September 8, 2010

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Dana Francisty writes:

Thank you Penny, Chad and the whole staff. It’s always a treat to go out for ‘date night’ at your restaurant. We love the fact that we can walk over and both enjoy some drinks 😉
Hope to see you soon.

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Sophia Levy-Tjonasan writes:

Hi Penny,
I wanted to thank you again for the excellent job you and your staff did for the wedding. It was a perfect day and reception. We are still receiving many compliments on the food and the venue. I hope this brings more business your way. Thank you for the gift card, that was very thoughtful and appreciated.
Many thanks again and see you soon!

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Ferdinand & Dilys write:

Hi Penny,

It was a great pleasure visiting your restaurant last Sunday for the wedding of Leon & Sophia. Words cannot describe the service, the food and all the great time we all had. Anyway, this is the only restaurant I will surely visit (and also recommend to friends) when I come back to Toronto for a visit. Keep up the great job you are doing.

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Paul & Terry Monnikendam write:

Hi Penny,

Just wanted to share with you what a wonderful time we had for our anniversary (25th.) dinner at your restaurant. The four of us thought the food, presentation and the service (especially our server Craig who never rushed us, answered all our questions, was very knowledgeable about the menu, and had a great sense of humor). The quality and training of your staff will definitely have us return again and recommend your establishment as one of the finest in Durham.

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Bruce Todd writes:

Dear Penny and Chad,

A good number of the Oshawa Long and McQuade staff were in attendance last night dinning at your fine establishment. We all took pleasure in consuming the unsurpassed cuisine prepared by James (Chadman) who was recently voted Durham’s premium rated chef. My wife Cathrine and I enjoyed the fare so much we booked or anniversary dinner before departing for home.

We look forward to having our taste buds teased once again in October.

Kindest regards…
Bruce

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Kathy Kiproff writes:

Hi Penny,

Thank you for your note. Our nite was wonderful…..great food, great atmosphere, great service and of course great company !!!!

A special thank you for making us our set menu and accommodating our vegetarian….she felt extra special and doesn’t usually receive that treatment from other restaurants.

Again…thanks so much. We were all raving about how wonderful your establishment is and will definitely recommend to our friends and family.

Sorry we didn’t get to meet, next time I am in I will definitely say hello. I hope you had a wonderful vacation !!!

Thanks again :o)
Have a great day !!!
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Ellen Brawn writes:

Oh my goodness……..did we ever have an amazing meal! (not just saying that cuz we know you).
It was perfect! Food/service/ambiance etc etc. I have told ALL my friends (which as you know is a LOT of people!)
Thanks Penny (and thank Chad too).
And thanks too for the lovely drinks on you!
Hope to see you soon!

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Katherine writes:
The day I received your e-mail, I was actually going to e-mail you , to thank you so much for such a pleasant ending to a rather hectic week for myself and Brian. It was so late on that Friday night after the “exciting” dance recital, and we still were able to enjoy the fabulous food (as always) and you total friendliness. Brian and I both feel so at home when we go to your restaurant. I continue to tell everyone I know about your fabulous establishment.

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Natalie and Peter write:

Thanks Penny, what a nice evening we had Saturday night. We truly appreciated the attention and service we received. The complementary wine to celebrate our 20th anniversary was very generous. We loved it and hope to find it in the LCBO.

Again the service was and is always above our expectations. We always try something different off the menu and never does Chad disappoint us, the Rainbow Trout and the Halibut were so uniquely prepared and mouth watering…please ask Chad to make sure it is on the regular menu or again as part of the specials.

Thanks again for your thoughtfulness and you know you will see us soon – take out or dining in.

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Debbie Guiry writes:

Hi Penny,

I always look forward to a “night out” at Chatterpauls. My girl friend and I so enjoyed the wonderful food, wine and dessert! Right from the warm welcome at the door, to the excellent service we received, we always feel at home at Chatterpaul’s. Hope to be back soon!

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Hilary writes:

Hi Penny! I just love Chatterpauls so much!! Every now and again I get cravings for the food there and I have to come visit! Also, every sampler snack I get, I love! Sometimes I hear what’s in it and I think “oh shoot, I wont like it…but I’ll try it.” And then I love it! I always think it’s to die for! Like curry for example, I don’t like curry. But the chicken curry thingy Chad made up, I loved and even asked if it was on the menu! It wasn’t but that’s okay, I’ll have my chicken caesar or chatter rib anyday! hehe! You continue to impress me with fantastic food and service. You guys are hands down my favourite restaurant.

Keep up the tremendous job and I will see you all again soon!

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Janice & Chuck Laswick write:

Penny,

Chuck and I would like to thank you for making our son’s wedding rehearsal party on April 30th such as special time. We were so impressed with the attentive service you and your serving staff provided (thank you Patti), and Chad and the kitchen staff really outdid themselves. The atmosphere was wonderful and we couldn’t have asked for a more perfect evening. The wedding on May 1st went off without a hitch (except for the marriage hitch of course!)
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Judy writes:

Hi Hayley,

I just wanted to say thank you on behalf of my group who had dinner at Chatterpaul’s last evening. Everyone enjoyed the food immensely and the service was very good too!! The Italian ladies were very happy when they got the bread that they requested….and it was delicious!! We also appreciated the set menu that you provided for us, it provided a nice variety of choices.

I have already heard that you will have repeat customers as a result of our experience at your restaurant. Could you please pass on our comments to the staff.

Thanks again

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Nancy and Scott write:

Wow, I didn’t expect to be contacted personally. Your customer service is amazing.

Thank you for a great experience. The food was wonderful and the atmosphere was great. We knew you closed at 9 that night but didn’t realize until we left and got in the car, that it was 10:00! We lost track of time, but there was no indication that anyone was waiting for us to leave or trying to kick us out.

We will definitely come back.

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Brian Barton writes:

Hi Penny,

We enjoyed ourselves again this past weekend for Mother’s day and I think my family agrees that Chatterpaul’s is our new favourite restaurant.

Cheers!

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Halina writes:

Hi Penny,

Thank you for being so kind to my friends and I every time we have the opportunity to come to your wonderful place. The restaurant is really nice and elegant. You must be proud of creating such a great place. I enjoy the healthy meals that are available, the staff are very professional, and the decorating designs creates a great atmosphere for my friends and I. I will absolutely come again and look forward to seeing you soon.

All the best wishes.
Thank you again for creating such a nice place in the area.

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Betty Vetere writes:

Penny and Chad,

Don’t know how you all did it …………… just know that you did it in SPADES!!!

The comments from my table of friends were all positive. The food was marvellous as always: my special compliments to the CHEF PERSOLIFIED – CHADMAN!!

You have created the finest restaurant in Durham Region; keep up the good work.

Love and best wishes, always.

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Dave Garland writes:

Hi, Penny:

Glad things are going so well for you and Chad.

Thanks for supplying such a wonderful meal last week at the recent Chamber of Commerce Lunch and Learn event.

I had a piece of that mocha-coloured cake at the end of Rory’s talk, and couldn’t move for three hours. I didn’t eat again until yesterday. Don’t know how you do it, but you’re doing it right…!!

Cheers, and best wishes.

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Terry Talbot writes:

Hey Penny,

Our thanks to you and your team for a great night on Friday! Please, no worries about the billing, although people had to wait a bit, everyone really enjoyed the evening — the gift card idea was a perfect thank you to our guests. I’m not sure of your general practices, but I appreciate any consessions, both seen and unseen, that you might have made — coffee and tea, our gift certificate…

Emita loved the party — your side room was really condusive to socalizing with friends and family — in which Emita shines. Everyone had great things to say about the food and atmosphere of Chatterpaul’s — most of our guests had never been to your resturant. They loved the pre-meal gift from the kitchen, and really enjoyed the uniqueness of Chatterpaul’s taste.

I don’t think that I got a chance to thank Theresa and Sam for their great service, please extend my gratitude to them.

Thanks again Penny for your help with the party and your hospitality, we will see you again.

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Leslie Hall writes:

Penny. Today, my wife and I had an excellent lunch at your restaurant and we just wanted you to know that not only was the meal excellent but also the service and the friendliness of yourself and staff made our first time visit a very pleasant experience.We hope this is the first of many more! Thank you.

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Tammy Pilon writes:
Good morning Penny,

I just wanted to thank you for an incredible lunch yesterday afternoon at the Whitby Chamber Food for Thought. You truly outdid yourself. The food was amazing. The pasta dish was really delicious and the cheesecake was awesome. It was so light and flavorful.

Thank you again, Look forward to seeing you at other Whitby Chamber events. Have a great day!

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Shirley Keillor writes:

Hi Penny, it was great talking with you again at the Whitby CofC Food for Thought. I found the speaker Rory, most compelling but more so, your food from Chatterpaul’s again goes unchallenged here in Whitby and Oshawa. Thank you so much for treating us to a most exquisite lunch. I signed up because I knew you were catering, but along the way, I was treated to a great networking event and fabulous knowledge. I look forward to my and my husband’s next dinner out at your restaurant. I also look forward to seeing you at Rory’s education seminar on the 27th in Pickering. Ciao!

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Frank Uithoven writes:

Hi Penny,

I was the guy who showed up a couple minutes late yesterday for the Lunch and Learn and ended up sitting right up front, beside Rory. I just wanted to take a moment to thank you for the great food yesterday at the lunch and learn. You proved my wife right, in that the food was very good.

One of the ladies I work with happens to know you and Chad and she too conceded that you provide great food… her name is Kellie Doiron.

I look forward to my next meal out, which will be at Chatterpaul’s.

Kind regards,
Frank Uithoven

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Julie Rennie writes:

I can’t thank you enough on behalf of the Whitby Chamber of Commerce for doing a SPECTACULAR job catering for our monthly Food For Thought Seminar! The food was by far some of the best we’ve ever had…our members are still raving! Your catering matches the wonderful taste and class that you expect from Chatterpaul’s!

I can’t wait to use your catering services again and will recommend you to others!

Warmest regards

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Ashlin Milley writes:

Dear Penny and Chad,

I hope all is well over at Chatterpauls and that business is booming. I just wanted to extend my thanks on behalf of myself and my family for your excellent and prompt service last weekend as my family was without a reservation on such a busy night. As I mentioned, my family was visiting from Newfoundland and although I could not make it to dinner after hearing all the rave reviews from my parents and co. it seems like everything from the food, service and decor was a gigantic hit(and trust me newfies are NOT SHY when they dont like something as my mother has found out in her own kitchen).

Although I am not surprised they enjoyed themselves, I am so proud to have had them come and see such a stunning and quality restaurant. ( not to mention brag that I used to work there) Thank you again for your kindness as it went a long way in my household. My parents just may have become regulars.

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Tim Puddister writes:

Good morning Penny – thanks for your v/m message you left a short while ago (I’ve been extremely busy as of late). The day was perfect. Hayley handled every item beautifully and Rob did a great job serving us. I appreciate the kitchen staff playing along as well – and of course, the food was great as usual. Everything went off without a hitch and Tanya was overwhelmed. A very special memory that we will always have to share.

Thanks again. 🙂

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Doug Cathcart writes:
I fully intended on sending you note as we enjoyed the evening again and were very pleased with your service ( and that of Teresa’s) , ensuring that we were looked after during the evening. ..You beat me to it! You go beyond the norm and it shows that you take great pride in the restaurant and excelling in customer satisfaction. That is why you have a reputation as a top notch dining experience in the area. I also respect your honesty and acknowledgement of challenges that you faced on Saturday, without me having to bring it to your attention! ( it must be tough at times) Looking forward to the next yummy visit. Meal was fantastic as always!!! (currently salivating)

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Tim Puddister writes:
Morning Hayley – just wanted to drop a line to say thanks for everything! The lunch went perfectly – table was amazing, food was good, the song list you put together was just what I wanted (I still can’t believe ‘Tiny Dancer’ came up at that exact moment – lol!), Rob was a great server and I appreciate the kitchen staff being good sports in playing along with my cheesy ‘dessert prep’ idea. :

Anyways – thanks again, Hayley! Thanks Penny! And thanks Chatterpaul’s for making this day and this moment so very special!

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Kevin S. writes:

Hello Penny,

I’ve been meaning to email you since the weekend, but it’s my year end here at work!

I have to tell you that the service, meal, and atmosphere was the best!
You went well out of your way to take care of us after our reservation was missing.
I ended up getting the extra “Chatter Rib” leftover for my daughter… now she wants to come the next time!!

Thank you for an awesome evening! Both my wife and I needed it!

Cheers,
Kevin

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Brenda and Bob write:

Hi Penny,

Thank you for your note. We are considering ourselves to be the lucky ones. Chatterpaul’s delights us with delicious, healthy choices which are always beautifully presented…..good for the body and soul. We don’t go to restaurants very often because we love to cook and prefer wholesome food. It’s a real treat for us to eat at Chatterpaul’s where we are never disappointed.

Best wishes for you continued success.

Brenda and Bob

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Liv & Craig write:

Hi Penny,

We’ll be back for sure. =)

We have really enjoyed “getting to know” the restaurant. The staff are always attentive, without being annoying, and the food is always FANTASTIC!!! We love the “amuse-bouche”!!!

We look forward to our next visit.

Thank you!
Liv & Craig
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Steve Jaisaree writes:

Hey you actually read the feedback ? LOL kidding, yes we enjoyed the dinner, we actually do alot of fine dining and loved the fact that we now have a spot so close to home.. vs. going downtown. I love the food..the place and the staff…..oh..did I say I loved the food ? lol

Loved it !
SJ

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Angela Thompson writes:

WOW!!

The night was incredible. Craig, AWESOME! One of the best servers I have seen in a long time……! He was so knowledgeable, honest and attentive to our needs. He was patient and kind and super friendly. He knew exactly what to recommend from the menu, and was honest about flavors and style….I watched him a lot throughout the night and he was not stressed, or in the weeds at any time. He took such WONDERFUL care of us….I know its hard to find great servers….and you have one in him!!!!

The chef was incredible the foods to DIE for…OMG the flavors of my salmon were BURSTING in my mouth. I cannot wait to bring Family and Friends to your establishment!

As our host amazing. I loved the venue and I look forward to planning many more events to come.
I just couldn’t believe the treatment we received….thank you again.

Your staff is amazing and all the work you did to make us feel special was truly appreciated. I wish we had a larger turn out for you but MAN was it an amazing night.

Thank you so much for the incredible service and wonderful food…we will DEFINITLEY be back!!!!!!!

Thank you,
Angela

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Yvette writes:
Hello Penny and Chad,

It was good hearing from you and for the opportunity to provide any suggestions or ideas regarding our family party last Sunday. Everyone had a wonderful time and no one has anything to suggest simply because we were all very pleased with the entire experience. For most of us it was our first visit and I know many of us will return in the future. Of course I will be coming to use my gift certificate. This is much appreciated.

Thanks for accommodating our group from 4pm when the restaurant opens at 5pm. I would also like to acknowledge all the help I received from Hayley. She was efficient and prompt in answering all inquiries.

I look forward to seeing you on my next visit.

Many thanks,
Yvette

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J. Lemmon and G. Gagnier write:

We have just returned from our birthday celebration at Chatterpaul’s. What a fabulous supper we had. The food was excellent, the desserts were divine and the service was courteous, friendly and professional. We no longer feel the need to go to Toronto to find a top-notch restaraunt – Chatterpaul’s does it all and more!
Thanks Penny and Chad for a very memorable evening.
P.S. We also loved the upscale and tasteful decor – it make for a very warm atmosphere!

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Stephanie Hickman writes:

Hi Penny! It’s me Stephanie from Rogers TV. I was the one chatting so much with you & Dallas on Daytime this week! So I went home with a jar of the key lime filling and I texted my Mom to bring home some graham cracker crumbs. I made 3 or 4 tarts with the little I took from the tub and MAN oh MAN!! Delicious! I don’t know If I told you that I lived in Florida for a few years and key lime pie was almost like a state- wide competition to perfect. You guys kick the whole state’s A**!!

My mom was even able to take one of the tarts to her client (she’s a personal support worker) and they loved it too! Thanks so much to you & Dallas and Chad for letting me feel like a pastry chef for a night!

Hope to see you guys soon and maybe even for that cooking class on the 22nd of February. That’s actually my birthday so I’m asking for a night out!

Talk to you soon Penny,
Stephanie Hickman

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Jean Horton writes:
Hello Penny,
Thank you both for your amazing food and service. Dexter and I always enjoy our dining experience when we visit and are doing our best to introduce Chatterpaul’s to others. Wishing you both some down time with your family and friends over the holidays and we’ll see you again soon in the new year, when we celebrate my birthday.

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Jennifer Bowen writes:
Hi Penny! Everyone really enjoyed themselves. Once again you guys did a great job and the service was friendly and efficient – and thanks for the gift certificate! I usually pass it along to a client so you will no doubt be seeing a familiar face again before too long! Have a great Christmas and enjoy your time with the little ones.
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Anne Calman writes:

Hi Penny, everytime i come into the restaurant im amazed at the friendly staff they go out of there way to give the best service, my husband and i were in a few weeks ago with our friends Mr, Mrs Bond. My hubby asked if he could have just plain boiled Potatoes with his Steak and the answer was..no problem. This is what i call customer service at its best,,,keep up the gret work.

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Julie Murphy-Ried writes:

Good Morning Penny,
Just wanted to drop a short note to thank you and Chad for a great evening at the restaurant. We had a fabulous time, as with all of my staff and physicians. Everyone raved about the food! It was great! The atmosphere was perfect and eveyone really enjoyed themselves! We all look forward to returning! Thank you for the gift card. My husband and I will be off over christmas and we will be in then. Again, food was devine and the service was perfect! Cheers and all the best to you and your family for the holiday season!

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L.B. writes:

Hi Penny

I just wanted to thank you for your help with my dinner meeting on october 14, 2009. I have done a lot of these over the years, and I have to say, you and your staff made it easy. First of all your staff was wonderful – they knew my name and wer never far, even proactively asking me if everything was ok! Sounds simple, but you can’t imagine how often that doesn’t happen.

When I walked in on the Wednesday night and saw how busy it was, I got a little nervous about the sound system in the private room. Would we be able to hear each other, or would the rest of your customers hear us? I have to say, with about 30 physicians in the room, we heard each other perfectly, your sound system is great! I know I did ask if we were interfering with the other guests and was glad to hear that we weren’t!

It would be my pleasure to host another event at your restaurant in the future.

Sincerely,

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David Mitchell writes:

Penny,

The pleasure was all ours!

My better-half Shawna and I thoroughly enjoyed the food and service. We were pleasantly surprised when we received the bill. We dine quite often in Toronto and often receive significantly less value for the dollar.

As you may have noted, I work for Mill Street Brewery and we sell you our Organic Lager.

Thank you for a great meal and as well for your business!

Please do not hesitate to call upon me if I can ever be of any assistance.

Kindest Regards,

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Janet writes:

Hello Penny,

Just a note to say thank you for making the birthday party happen for my grandfather tonight!

Huge Success!

The service of the two waitresses that night was excellent and the food was amazing -as always. I complimented your chefs behind the counter too, before I left to tell them what a great job they did.

We really appreciate the use of the party room for our gathering.

I also want to thank you personally for the gift certificate. You really didn’t have to do that, but nonetheless it is much appreciated.

We’ll see you soon!
Cheers

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Brenda Paul writes:

On Saturday evening my husband and I enjoyed an incredible meal at Chatterpaul’s. Prior to the meal, we were served a chef’s sampler which included a shooter glass filled with soup. We were told this was cream of garlic soup. I have looked at your online menu, but don’t see this item. Will it be a menu item in the future? It was absolutely out of this world delicious and should be considered for your menu. I would be back in a flash to enjoy a full bowl!!!!

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Anonymous:

Penny,

I just wanted to let you know how much my wife (and I) enjoyed our dinner on Tuesday night. I had let you know in advance that it was her birthday and our server mentioned it immediately. The booth was very comfortable and the best part was when they brought her favourite dessert with ‘Happy Birthday’ written on the plate. It’s the little things like that that make use keep coming back you restaurant.

BTW – both meals were fabulous!
Thanks again

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Cory Liddell writes:

Thank you Penny! Your resturant is a cut above the rest and my finace and I love to treat ourselves out whenever we get a chance. We’ve reccomended countless people to you guys. Expect to see us much more. Thank You Again

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Stu and Donna Garner write:
I just wanted to send you a note of thanks for your hospitality and friendly conversation during our last visit to Chatterpaul’s (Oct 3). Donna and I seem to becoming regulars at your restaurant and our last visit (Donna’s 37th Birthday) was the best! We brought along 5 friends who had not been there before and left raving about the food and the atmosphere (you just gained 5 new customers/friends)!

You and Chad make the recipe for success seem so easy and attainable through your food and hospitality that other restauranteurs/chefs should be lining up to pay for a class on how to succeed!

Again, thank you for making us feel special each time we come to your restaurant and we look forward to our next visit!!
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Dolores Squires writes:

Dear Penny

Thank you for the invitation to your October 5th, Cocktail Event. The food was great and it was fun speaking with you. Enjoyed the whole thing enormously.

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Kathy O’Donnell writes:

I so look forward to your newsletters. They are great. I told some friends of mine about your restaurant and they celebrated a birthday there on the weekend. They are still raving about the food, atmosphere, and ambience. I also wanted to tell you, (Penny) that I think it’s great as to how accessible you make yourself in the restaurant. I think that says a lot about your commitment. I hope you will still be able to do that when you are rich and famous and opening your tenth restaurant! Have a great day.

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Deborah A. Rankine writes:

Dear Chad and Penny,

Another incredible meal today! Chatterpaul’s never ceases to amaze. (And you know how hard I am to impress!) Thank you for bringing your immeasurable talents to Durham. Your food is culinary Nirvana. Your service flawless. Your attention to detail legendary.

I’ve been hearing a buzz about Chatterpaul’s throughout Toronto’s dining out scene: jealousy will get them no where. Unless of course the GTA moves further east.

With warmest regards always,

Deborah A. Rankine
National Food Writer
www.culinarycaravan.com

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Laura & Roger write:

Thanks so much, we had a great time. It was nice to stand and circulate to meet other diners. Even standing in line for the wine was fun, as I got to meet other customers. The fellow promoting the beer was awesome, he really was proud of his product.

And of course, as always the food was very tasty. Love the curried lamb. It was quite organized, the way you handed out envelopes and tickets at the door.

On a funny note, my kids were very jealous that we got to go and not them, and they questioned us specifically about all the food we got to try. They love your appetizers so much that even if they didn’t get to eat them this time, they wanted to hear about them! We’ll be sure to bring them back soon,

Sincerely,
Laura & Roger

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Teresa (and Gio) Anello write:

Just a short note to thank you for a great time last night…it was alot of fun and the food was delicious. What a wonderful idea to do something like this for your guests…We had wished we could stay for dinner but had something we had to be at. We will be back very soon.

Thanks again….by the way, the lamb was my favorite…but it was all so good!!

Teresa (and Gio) Anello

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Connie writes:

We* love* your wonderful place and your perfectly prepared, healthy and mouth-watering fresh food. Chatterpaul’s still remains at the top of our discerning list of favourite places to dine in the entire Durham Region and most likely far beyond. Both Paul and I have travelled far and wide and aside from our quest for excellence in accommodations, outstanding quality in food and food services ranks very high in our selection of dining choices. We have indeed been spoiled by staying at 6 star resorts which have been carefully selected and listed in the top 10 of Conde Nast Traveler. Such experiences have taught us to recognize and appreciate the difference in every detail – from the waiting service, to the wine selection, to the quality of each component of the meal and its beautiful presentation; so when I commend The Chef, his staff, you and your establishment for the excellence in the meals we have enjoyed at Chatterpaul’s, it is with much experience and knowledge that I share this comment.

We are fortunate to have you and Chad bring everything you do to our community!
*Thank you*!

~connie Lockwood
Whitby, Ontario

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Ramela writes:

Hi Penny,

You’re most welcome. My husband and I enjoyed our anniversary dinner there on Saturday. Your food has never failed me and please note that our server was absolutely wonderful. Also, we haven’t been there in a while and I really like the changes made – divider at the entrance, wall art, sofa chair (for two) at the dinner tables.

Take care, Ramela

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Alison & Kevin Craig write:
I wanted to just reply to further tell you how much we enjoyed our evening at Chatterpaul’s. It was our 20th Anniversary, and we wanted to do something special and I am so glad we chose your restaurant. My husband has eaten there before and raved about it! We both enjoyed the orange roughy ~ delicious!

Also, the service was fantastic; your staff were so helpful ~ they helped me to choose what meal to get! A great staff is invaluable ~ and you have it there!!

I have been recommending it to all of my friends & co-workers … keep up the great job!

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The Ramsingh family write:

Thanks alot! it was an awesome evening. My dad had a great time and we all loved the food. You’ll be seeing us again fairly soon!

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Alana writes:

I worked in Toronto fine dining with chef/owners such as Keith Frogget and Susur for over 10 years and everything in your restaurant is wonderful. From your staff to the food, the presentation and the wine. Great selections, great pairing options. Your stemware is modern and yet not clumsy or over the top. I could go on, but it really is a great restaurant for a our community. Glad Lynn introduced me.

Cheers,
Alana
Alana McClure Photography
www.alanamcclurephotography.com

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Corrine writes:

Just had to drop you a quick note to let you know what a wonderful lunch I had at Chatterpaul’s today. Craig, our server, was wonderful and made us feel at home. The warm spinach salad I had was fantastic and the salmon with lobster risotto that my mom had was equally delicious. As it was my birthday I decided to have one of your wonderful desserts and throughly enjoyed the carrot cake. This was our first visit to your lovely restaurant but it will not be our last! Thank you for such a wonderful dining experience.

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Matt & Jen Davison write:

Hi Penny,

My wife and I recently came to Chatterpaul’s for the first time. To say our experience was AMAZING is an understatement.

The atmosphere was incredible and the service was quite literally the best we have ever experienced. Every person on staff seemed perfectly in sync and it seemed as though everyone was giving us personal attention even though the restaurant was full.

Jenna (just the fact that we remember her name weeks later says something about the experience!) was taking care of us that night and not only did she make sure we were 100% satisfied with everything, but she took the time to find out specifically what we liked about each aspect of the experience. You don’t find that level of detail or caring many places.

The food was incredible. We actually asked Jenna to thank the chef!…and the cool part was that she actually did…and he was appreciative….again…just another awesome example.

The evening ended with a visit from you to our table. Again, just one more great example of how much Chatterpaul’s cares about the customer experience.

We will be back…over and over again! You two have done a wonderful job!!

Thanks again!

Matt & Jen Davison

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Lori Armour writes:

Dear Penny and Chad,

On behalf of the Fashion Show Volunteer Committee and the Board of Directors of Lakeridge Health Whitby Foundation, I would like to thank you for your generous donation and support of our annual signature event. Your involvement helped us achieve our goals and also made it an evening to remember! This year’s theme, “An Evening of Fashion at Casino Royale……For Your Eyes Only” added to the excitement and glamour of the event and I thank you for being a part of this.

Events such as our fashion show rely upon the community and our local businesses to make it a success. We promote community supporting community and have encouraged all our participants to visit your
establishment. We thank you for supporting your community!

Your contribution helped us to raise in excess of $50,000 of funds which will directly go to support patient programs, services and equipment for Regional Dialysis and Palliative Care.

We couldn’t have achieved this success without you! Thank You!

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Jill & Mike Verbancic write:

Dear Penny&Chad,

Mike and I would like to express our thanks for a wonderful lunch we had on Sat.Everyone enjoyed
the food and the service.It was exceptional as usual.You never let us down.We greatly appreciate you opening for us early to celebrate our daughters confirmation.We will definately be
back.It’s a favorite for our friends and family.

Thanks again for an enjoyable and memorable afternoon!

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Lisa Simpson writes:

Hi Penny,

Just thought that I would drop a quick line to say how much we enjoyed the beautiful meal last night.

It was our first time to your establishment and definitely have plans of returning. It was a pleasure to meet you and we wish you every success with your business.

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Indra writes:

Hi Penny,
Good Morning! Hope you had a great weekend and business was explosive.
It was my pleasure – it was our second visit for the month of April – we celebrated my son’s and hubby’s bday the first visit. The food was absolutely delicious – the service was outstanding and the atmosphere was overwhelmingly welcoming. The pricing just right! We certainly will be back – we have sent a lot of our friends and familyyour way.

I still remember our first visit when you could not accommodate us – we did not make a reservation and you had just opened – you gave me a card for 2 complimentary drinks on our return – we returned many times and not used it as yet – waiting for Brian and I to make it in by ourselves – the food is so good though every time we come we just bring a group of people!! It’s all good! You have an amazing thing going and Brian and I do wish you and Chad all the very best.

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Brian & Isabelle Gower write…

Hey guys…thanks for the note, we always try to treat ourselves to an extra special dinner to celebrate the end of 2 months of tax purgatory – 12 hour days all week, then another day and a half on the weekend – might as well be in the restaurant business – lol. We had a great meal, right sized portions (as we mature we are finding we need to eat a little less in the evening) and of course Chad puts lots of nice flavour surprises in there to make the tastes really fantastic.

Penny, you of course are always the gracious host, and always make us feel welcome. Patti did a great job looking after us. And we met an old “friend” from just up the end of the plaza who is now serving with you, so that was nice to reacquaint with him. Anyway, thanks folks. We will keep on recommending you to our friends and associates and will visit as often as we can. All the best and continued success with your business.

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Dan Brammer writes…

My wife and I recently had dinner at your restaurant and we have to say that the food was outstanding. It was well portioned, well prepared and had excellent presentation. We are definitely going to return and in fact, are hopefully going to make a Sunday reservation for Valentine’s weekend. Finally, a restaurant that doesn’t need Chef Ramsey to come and fix it :))

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Susan Madden writes…

Hi Penny. From the time I first met you at the liquor store and you gave me your card and told me about your new venture I saw what an amazing person you were. My husband and I had the pleasure of dining at Chatterpaul’s within a few weeks of it being opened. I must say that we are truly lucky to have such a fine restaurant in Whitby – so close to home. There was no hesitation therefore, when planning my sister’s birthday in December, that we chose Chatterpaul’s. The majority of the guests were from out-of-town (Kitchener, Burlington, North York and Scarborough) and were not disappointed in our choice. Kudos to you, the staff and of course, the Chadman, for making our dining experience an exceptional one. Everyone raved about their meals, the wine was fabulous and of course, as usual, you made us feel extremely welcome from the time you greeted us, came over to our table to see how everything was, to saying goodbye. I have also had the pleasure of introducing a friend of mine who I must say, is extremely fussy when it comes to food and service. We went for lunch and he was also quite surprised. He is especially happy that he is within walking distance and will most definitely be returning. See you soon for sure.

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Joan and Peter Klasan write…

Thank you for making our evening so enjoyable. We got to celebrate our daughter’s birthday that evening and Peter and I were very happy that she included us with her family for an enjoyable time. The food was by far, very diverse and we all enjoyed different meals, to the point that we had a tasting contest to see which out did the other. No one won. Our grandson would very much like you to ask Chad if he would please “share” his salad dresing recipe that he enjoyed.

Hope to see you soon…Joan and Peter.

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Donna Sood writes:

Hi Penny,

My husband and I met you on Saturday evening as it was our first time visiting Chatterpaul’s……….and it won’t be our last! The surroundings were very pleasant and comfortable and the food was just heaven! The presentation of the appetizers, main course and dessert were all very creative. Looking forward to visiting again….and again….and again!

Regards,
Donna Sood

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Susan Holman writes:

Last night was a great success, in large part due to your help prior to the event, and the phenomenal “crew” you dedicated to our party. Both the dinner and the appetizers were outstanding. Numerous comments about the presentation and fabulous taste of each and every item. I have a feeling that you may be receiving more requests of this nature from friends in the neighbourhood.

Thanks again for all of your help (and for the gift certificate, such a thoughtful touch…) Have a great evening.
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Linda Reid writes:

Just wanted to let you know that the evening was a huge success. Everyone enjoyed their meals and thought the place was great. The better part of this morning has been chatter about who had what to eat, the flavors, smells and aromas. Congratulations to the Chef(s) and meal preparation people. Excellent.

On behalf of all our guests, Fiona and myself, please extend our sincere appreciation to ALL Staff members who made the evening memorable. The wait staff are to be commended for handling such a diverse group and for being patient during our presentations

Not sure about the rest of the guests that attended last evening, but I for one am looking forward to being able to enjoy a relaxing dinner at Chatterpaul’s in the near future.

Sincerely,
Linda Reid

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Alexandra Templeman writes:

Just wanted to let you know, we visited Chatterpaul’s for the first time on Saturday October 11th, 2008…..both my husband and I absolutely loved the food. We will be visiting again very soon, best food, great service, wonderful atmosphere. We haven’t been able to get our delicious meals out of our minds since then.

Thanks for bringing a great restaurant to Whitby !!!!

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Marg & Leo Schmid writes:

Had an occassion to provide a special outing for our daughter, who graduated from University of Waterloo, and since Chatterpaul”s was the newest dining spot in Whitby, and we had heard good things about it, we decided to make our reservation. We could not have been more pleasantly surprised! From the time we entered, the greeting was friendly and inviting and the atomosphere outstanding, very retro, downtown/uptown style. The service was attentive, the food was excellent and most importantly everyone, eight (8) in total, had nothing but good things to say about the outing. As parents of 20 something childern, all with significant others, it was the very first time, of many dinners out, everyone at our table had only complimentary comments to say about our evening and the dinner. All of us were very impressed with the variety on the menu, and interestingly we all had a different item. This was amazing on its own, as typically one of the kids will not have, what they consider a positive experience. Amazing dining experience. Keep up the great work! Can’t wait to go back.

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Jennifer Wicklund writes:

Thank you for the memorable dining experience that Frank and I shared for an engagement celebration dinner. We greatly appreciated the warm and friendly atmosphere created by your staff through their high level of service by paying attention to every little detail. The food was exceptional and we continue to rave about your restaurant to family and friends. For someone who has a wheat intolerance, your selection of gluten free items makes dining incredibly enjoyable. I can still taste the delicious desserts you thoughtfully presented us with and we left dinner in smiles! Will look forward to celebrating more of life’s special moments at your restaurant. Take care!

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Tamara McKee writes:

Penny (and Chad),

I just wanted to drop you a line to tell you how much my dinner party enjoyed our meal at Chatterpaul’s this past Friday night. The restaurant was bustling and the meals were sumptuous. I had the Morrocan Chatter Rib and I wish I could have eaten the entire dish and licked it clean!!!

Upon ordering, I was worried I would look like Wilma Flintstone with a massive rib on my plate! But my fears were allayed by our server whose descriptions and recommendations were spot on.

My friends enjoyed Gumbo, Rack of Lamb, and rich pasta dishes. All gave them a resounding thumbs up.

And the service was impeccable, friendly and professional.

As East goes to press and Chatterpaul’s will be our featured restaurant, I am sure you will enjoy even greater positive response to the restaurant.

Personally, we will be return customers.

Sincerely,

Tamara McKee, Editor
East of the City, Durham Parent, Durham Trade & Commerce & Durham Business Times
Publications of Metroland Durham Region Media Group — a Torstar
Subsidiary
130 Commercial Ave, Ajax ON L1S 2H5
P: 905-426-4676 ext. 221
F: 905-426-6598
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Sharon Robinson writes:

Good morning Penny,

I just wanted to thank you Penny, Chad and Karen for making the shower last night as special an evening as I hoped it would be. Organizing the shower with you Penny was a pleasure and seemed effortless. Chad’s creations were exceptional as I knew they would be. Karen did an outstanding job taking care of all of us…what a gem! Thank you once again it means more than I can say. I look forward to seeing you again.

Sincerely,
Sharon Robinson

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Mark A. Mollison writes:

I would like to sincerely thank Chad, yourself, and the Chatterpaul’s Staff for a wonderful evening. The food preparation and staff service was excellent!

I am very happy to have selected your restaurant to cater to my 40th B-Day. Thanks again-it was a memorable occasion. I will visit soon.

Regards,
Mark A. Mollison

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Vanessa writes:

Hi there! I wanted to say I love your new restaurant! I took my family and Kim from work and we had dinner! It was yummy. Hope you enjoyed your day at the Spa and I will talk to you soon.

Vanessa
A Spa with Grace
200-101 Mary St. W.
Whitby, ON., L1N 2R4
(905) 666-9311
Spa Packages & Gift Certificates Available

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Meril Walsh writes:

Just wanted to say thanks to you and the “Chadman” for making our evening last night so enjoyable with the fabulous food (and I mean FABULOUS), great wine, atmosphere and service. Our server Stephanie was so wonderful! It was also great meeting both you and Chad. I have raved about your restaurant to everyone in the office today and told them it is a “must see” and “must experience.” You even transformed my very picky-eater husband into a believer! We will be back very soon.

Thanks again,
Meril Walsh
Executive Assistant
Office of the Mayor
City of Oshawa
mwalsh@oshawa.ca
(905) 436-5674

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Chuck Byers – Wine Consultant writes: (www.chuckbyers.com)

What happens when the Chef of a successful and highly respected restaurant leaves and starts one of his own? The answer is a new very successful and highly respected restaurant. Chatterpaul’s Fine Casual Dining and Lounge is just that—-Whitby’s newest very fine casual dining and lounge with one thing—-the meals are anything but casual. They are handcrafted with all the carefulness of a four or five star resort and taste just as good!
Tourism and Trade Commissioner Patrick (Pat) Olive and I did the business lunch thing by visiting Chatterpaul’s. After 10 days being wined and dined in California I wasn’t sure what I wanted to do but am so glad that I was introduced to this new gem!
Decor is what I’d term “Deco Modern” with a brightly lit (natural daylight and electric) dining lounge and comfortable seating area. The business has an open kitchen with all the up to date ammenities as well as a private room for special event entertaining.
Our server/host Robert Notman was well versed in the menu and very accomodating. He was expecially clean cut and well presented—-a joy these days of quickie servers. The lunch menu was excellent, filled with a variety of items such as Linguini with Mussels and Shrimp, Baked Roughie with trimmings etc.—- all entrees ranging around a $14.95. The dinner menu was equally appealing.
Wine list consited of some Canadian: Wayne Gretsky, Spanish: Monticello, French: Chateau Timberlay and like wines. Most of the wines could easily be found at the L.C.B.O. and I would suggest some consigment wines that are a bit avant garde in addition to the above which are excellent but predictable choices.
Owner Manager Penny Johansen came over to our table to welcome us. Her natural good looks and friendly manner put us at ease immediately as she discussed plans for her new restaurant. She later introduced us to James Thomas-Chatterpaul who is the face behind the food at Chatterpaul’s. James is the former chef of the Shrimp Cocktail and is putting his vast 15 year experience into his own place now! He is both owner and Executive Chef at Chatterpaul’s.
It is indeed nice to see a new enterprise show promise and immediate reactive growth. Chatterpaul’s has all the signs of become one of Whitby’s and Durham’s main squeezes!

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Lynne LeRoy writes:

Hi Penny,

I am sorry it has taken me this long to send the testimonial but we have been away. While away, one of the topics we discussed more than once, was our wonderful evening at Chatterpaul’s!

On Saturday, July 12, 2008, we had the privledge of dining at Chatterpaul’s in north Whitby. From the moment we walked in the door we found the restaurant warm and inviting and the staff friendly and accommodating. The attention to detail and service was outstanding and the food was phenomenal. We are anxiously looking forward to our next visit. Thanks Chad, Penny and Patti and the rest of the staff for a wonderful evening!

Sincerely,

Lynne LeRoy.

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Mario & Connie Zammit write:

Dear Penny and Chad,
We recently had the pleasure of celebrating our 25th wedding anniversary at Chatterpaul’s! The private dining area accommodated our large group of 21 people comfortably, the service was friendly and efficient and the convenience of the in-house audio/visual system allowed our party to be entertained by our daughters’ slide presentation of wedding and family photos, adding a very personal touch to the evening. Having very suitably impressed by their dining experience, several of our family and friends have since returned to Chatterpaul’s to sample more of chef Chad’s creative and wonderfully presented menu. Thanks again to Chad, Penny and the staff at Chatterpaul’s for helping to make our special occasion a memorable and most pleasurable one!

Sincerely,
Mario and Connie Zammit & Family

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Lori Armour & Elizabeth Roy write:

Dear Penny and Chad,

On behalf of our 2008 Fashion Show Committee and our Board of Directors, we would like to extend our sincere appreciation for your very generous support for the “Leather and Lace” Fashion Show and coctail Reception held at the McKenney Centre on May 8.

We have heard from many attendees that the food was wonderfully tantalizing. We could not have accomplished this without your generosity. It is our hope that you will acquire new clientele as a result of the support you provided to Lakeridge Health Whitby Foundation.

All funds raised from this event will go towards patient services for Lakeridge Health Whitby.

Thank you once again.
Respectfully,

Lori Armour – Co-chair | Elizabeth Roy – Co-chair

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Brian Campkin, National Partner Business Manager, HP Canada writes:
Dear Durham Region Heart and Stroke Volunteer Leadership Team,

Wanted to let you know that Lori and I had the awesome privilege to dine at Chatterpaul’s last night in Whitby. As you may know this is owned by one of the great chef’s that participated in our big Chef Cook off this past February. That being Chef Chad.

I have to tell you if you have not had the chance to dine there yet it is a definite must do. The food, service and hospitality was second to none. In fact in all of my business travels around the world this restaurant would definitely rank in the very top for me.

Hope you get a chance to go say Hi to Chad and experience his awesome menu.

Spread the news…

Sincerely,
Brian Campkin

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J.D. writes:

Thank you for the email. Everyone at Sysco Food Services of Central Ontario sincerely appreciates the chance to partner up with your location. The energy and passion you are bringing to the marketplace is a welcomed event. All the best and we will see you soon. Regards.

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Janet writes:

Hi Penny – Just wanted to say thanks for accomodating the family yesterday for dinner. The meal and service were both excellent. Infact, I think you may have earned a few new regulars from my family, as they have now been introduced to Chad’s culinary experience. Again, wonderful dinner.

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Steve Hurst, The Plaido Group Inc. writes:

It was nice to meet you tonight. Just a quick note to tell you how much Shelley and I enjoyed our experience this evening. I wanted to compliment you on the business card idea for your servers – it was the first time I had seen this and thought it was amazing on so many levels. It makes your server feel proud of what they are doing, and allows us to form a relationship with your staff. tonight Troy served us and he was awesome. Very attentive, detailed and I would be sure to ask for him again when we come back (which we will definately do).
All in all, a great experience. Food was awesome and well presented. As we told you, our son Adam, was a sous chef and he had raved about the place when he was there. Cheers!